Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are building a new Customer Service Operations Hub in Budapest to support foodora markets across Europe — and we are looking for a hands-on Talent Acquisition Manager to lead the hiring efforts.
In this role, you’ll own the end-to-end recruitment process for all hub positions, with a strong focus on multilingual hiring, including German, Czech, and other EU languages. You’ll drive proactive sourcing, university and language school partnerships, and ensure a fast, high-quality candidate experience as we scale rapidly.
You’ll be part of a mission-driven TA team focused on raising the bar, delivering value fast, and creating a positive candidate and hiring manager experience.

What You’ll Own

End-to-end hiring for all customer service roles within the Budapest Hub
Build strong local talent pipelines across German, Czech, Hungarian, and other EU languages
Develop strategic partnerships with language schools, universities, and vocational institutions
Partner closely with operations leadership to scope roles, understand volume forecasts, and ensure hiring readiness
Collaborate with TA Operations to ensure efficient processes, reporting, and compliance
Represent foodora’s employer brand in local job fairs, school events, and campus initiatives
Coach hiring managers on structured interviews and lead calibration/debrief sessions
Monitor key hiring metrics (time-to-hire, pipeline quality, offer acceptance) and adjust strategy as needed

Who You Are

5+ years of experience in end-to-end recruitment, ideally in high-volume, multilingual, or customer service hiring
Strong sourcing skills and familiarity with the Hungarian talent market
Experience building campus and institutional partnerships
Able to balance hands-on execution with strategic talent planning
Comfortable operating in a fast-paced, evolving environment
Fluent in English; Hungarian or any EU language is a plus