Sales Commission Analyst

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The Sales Commission Analyst will lead sales commissions and partner commissions end-to-end. Includes commissions tool development, calculating sales and partner commissions payments, and communicating payment information to Sales & Channel Partners. Establishes business processes and best practices to ensure commission data integrity and calculations are accurate and comply with Sales Compensation Plans or Partner Agreements. 

Responsibilities:

• Maintain and audit information needed to track sales revenue/eligible billings and commissions to sales and eligible channel partners.
• Gather data and prepare commission calculations, reports, uploads, and data files.
• Audit commission and payment files, identify and resolve data integrity issues, and implement best practices.
• Implement system and data changes to resolve integrity issues.
• Establish policy and process for documentation and monthly administration in compliance with internal/external controls.
• Develop, maintain, and improve reporting to track data effectively.
• Resolve complex reconciliation issues.
• Serve as point of contact for all commission-related questions and escalations, including communication of resolutions.
• Collaborate with Managed Services Provider (MSP) and coordinate with VP of Sales Operations.
• Maintain and update complex logic in systems (e.g., CaptivateIQ) to accommodate data and system changes.
• Identify and eliminate system programming defects.
• Evaluate and improve best practices and document necessary system configurations.
• Lead business conversations on compensation plan development and provide analysis on metric impacts.
• Manage changes to Sales Compensation Plans and Partner Agreements in systems and tools.
• Act as Subject Matter Expert for auditors and consultants.
• Determine methods and procedures for new assignments.
• Provide guidance and training to new team members.
• Mentor others and serve as escalation point to ensure team redundancy.

Experience:

• Bachelor’s degree in Accounting, Finance, Business, or a related field required.
• Requires 3–5 years of related work experience in commissions, sales operations, and/or payroll processing.
• High school diploma or equivalent required.
• Experience may substitute for education at a rate of 3 years of experience to 1 year of education (at the manager’s discretion).
• A combination of education and experience may be used.
• Demonstrated proficiency in Microsoft Office Suite.
• Advanced proficiency in Excel, including writing and applying formulas.
• Advanced knowledge of commissions processing tools and systems (e.g., Oracle, Callidus, SAP, CaptivateIQ).
• Advanced analytical skills.
• Good logic and math skills.
• Experience functioning independently and leading informally or through mentoring.
• Strong attention to detail and time management skills.
• Effective verbal, written, and presentation communication skills.
• Ability to foresee and lead through change.
• Proven ability to proactively identify and resolve issues.
• Demonstrated ability to drive process improvement and challenge the status quo

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.