Training Lead - Fulfillment

The Training Lead mentors, coaches and guides fulfillment team members. The Training Lead is a resource to provide team members with support promoting training and development throughout the Mom’s Meals fulfillment program.

Responsibilities include, but not limited to

• Provide on-the-job training to team members
• Equip team members with working knowledge of GMPs among other policies and procedures
• Support on-going team member professional development
• Assess team member training comprehension and skill development
• Initiate and sustain trusting professional relationships with team members and fulfillment leadership
• Coach employees on Mom’s Meals fulfillment Best Practices
• Maintain accurate and up to date documentation on training initiatives with team members
• Assist Training and Development Specialist design, implement and evaluate training programs, initiatives, and projects
• Assist Training and Development Specialist facilitate training and orientation with fulfillment team members

Required skills and experience

• 2 years of experience working in various roles throughout a Mom’s Meals Fulfillment Center
• Possess a comprehensive understanding of fulfillment positions, fulfillment operations, and fulfillment leadership expectations
• Experience coaching and mentoring fulfillment team members
• Demonstrated effective and persuasive communication skills
• Strong written and verbal communicative skills

Physical requirements

• Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
• Frequently is required to stand, talk, and listen
• Occasionally required to walk, stoop, kneel or crouch
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Able to perform repetitive movements
• Able to work in variable temperatures (cold/hot)

Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.