Manager Information Technology

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

• Oversee and upgrade enterprise IT infrastructure: Active Directory (hybrid), Entra ID, Microsoft 365/Exchange, SCCM, Intune, VMware, SharePoint, Veeam backup.
• Lead a team of 5 (Helpdesk, Support Desk, DevOps Engineer, SysAdmin) to ensure smooth IT operations.
• Collaborate with leadership to expand IT staff to 30+ by year-end.
• Drive domain migrations, cleanups, and AD/OU restructuring.
• Manage infrastructure monitoring and automation tools (ManageEngine suite).
• Maintain IT compliance, security, privileged access, and incident response.
• Set documentation and knowledge sharing standards in Confluence, SharePoint, and Teams.
• Partner with business/technical stakeholders to support modernization projects and customer-facing infrastructure.
• Oversee vendor management, licensing, and procurement.

Qualifications

• Proven leadership and people management experience within IT infrastructure and systems environments.
• Strong technical expertise in Microsoft enterprise stack and hybrid environments.
• Hands-on experience in scripting (PowerShell and/or VBScript a plus).
• Experience with backup/recovery (Veeam), security standards, domain consolidation, and group policy.
• Ability to lead during organizational change, including separations/divestitures.
• Excellent communication skills, particularly around translating technical status and impact for business audiences.
• Self-starter attitude and ability to thrive in a high-growth, evolving structure.
• Prior experience in a multi-site or distributed IT infrastructure role.
• Familiarity with DevOps practices or tooling is a plus.