Hospice Intake & Admissions Manager

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Intake & Admissions Manager is responsible for the patient assessment and administrative processes to accept and admit patients to By the Bay Health service. This includes information interviews with patients and families, review of eligibility for the Hospice benefit, physician orders, patient assessment, processing of regulatory and organizational documents. The manager is responsibility for achieving organizational metrics. The position will foster collaboration between intake, admission nurses, and provider relations to allow for seamless processes and positive patient and family experiences and positive patient and family experiences. The position is expected to build and maintain optimal relationships with all referral sources in compliance with organization policies and procedures and applicable laws and regulations.

Schedule:

Monday - Friday; 8:30am - 5:00pm; AOC duties required

Hybrid - 3 days required onsite

Location:

Larkspur

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Provide direct supervision to both clinical and administrative staff to support the admission processes.
• Ensure review of all inquiries for intake to organization’s total care category.
• Plan for or provide informational and admission services to patients as needed.
• Implement and monitor compliance with organization policies and procedures related to clinical services.
• Oversee activity and documentation related to patient’s initial plan of care to ensure compliance with organization procedures.
• Oversee supervision of intake/admission personnel, completing written competencies, performance evaluations and skills checklist in accordance with organization policy, accreditation, and regulatory standards.
• Maintain regular contact with referral sources including hospital discharge planners, physicians, nursing facilities, and other individuals or agencies.

Education/Experience:

• Minimum of two years of management experience in a home health/ hospice setting within the past five years.
• Minimum of two years supervisory experience preferred, within the past seven years.
• Five years experience as a professional nurse from an accredited School of Nursing

Certificates, Licenses, Registrations:

• Current license as a registered nurse in the State of California

Pay Range:
$140K - $157K annually

By the Bay Health is proud to serve our community as an equal employment opportunity employer.  Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.