Customer support agent with Arabic

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

 

Role in a nutshell:

Now we're looking for an Arabic & English speaking Customer Support Agent to join our team and make his own contribution to our products. 

Responsibilities:

✔️ Providing support in Arabic by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

 

Qualifications:

✔️ Proficiency in Arabic and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

✔️ Knowledge of Igaming

 

Why Brainrocker?

We offer:

✔️Working in dynamic European company

✔️Decent Remuneration

✔️Flexible work hours (shifts)

✔️Ability of career and professional growth within the company

✔️Corporate events, team buildings

✔️International team

Bold moves start here. Make yours. Apply today!