Personal Assistant for COO Finance

COO Finance is looking for a hands-on, pro-active and flexible secretary to join our department and support our managers (L2) onsite our Haarlbergpark (HBP) location.

Do you have a passion for taking it on and making it happen, are you collaborative to achieve common goals and do you like to challenge the status quo and invent better ways of doing things, than you are the person we are looking for to support the team of COO Finance. In your role as a secretary you will be part of the team consisting of a Business Manager and 2 Personal Assistants.

Your role and responsibilities

• Organize, prepare and schedule meetings and manage the managers diaries. Assess priority, sensitivity and purpose of appointments. Monitor the keeping and issues reminders for appointments, follow up action points.
• Record, organize and manage incoming and outgoing calls and written and electronic communications, using new media where appropriate. Assess priority, sensitivity and purpose.
• Respond to queries, arrange for the managers to respond to queries or forward queries to the appropriate person in the organization.
• Compose written messages based on specified guidelines. Check text in terms of content, accuracy and consistency.
• Act as the point of contact and maintain internal and external contacts.
• Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions, events and anniversaries.
• Cooperate with the other Personal Assistants colleagues and cover during their absence to ensure that the Head of COO Finance and the MT always is supported (priority). Contribute to the collaboration within the team and continuously help to improve the performance of the team.
• Collect, record, and archive all relevant documents in (electronic) files. Distribute information in an appropriate and timely fashion. Inform those involved on the progress of current issues, specific details and outcomes. For example, maintaining mailinglists.
• Operate a range of administrative systems, for example Workday, Ibuy and E-profit in accordance with existing compliance rules.

How to succeed 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• 5+ years of excellent PA knowledge of how ING works;
• Similar PA work experience in an international environment;
• You have strong communicative skills in both English and in Dutch;
• Knowledge of systems such as Workday, UAM, iBuy is a pre;
• Fluent MS Office skills (Outlook, Excel, Word and PowerPoint) and MS Teams);
• Eye for detail, service oriented, accurate and approachable;
• Good organizational skills and structured way of working; exceptional follow through and focus;
• Good problem-solving skills, active listening, time management, continuous learning;
• A positive ‘can do’ mentality, proactive, resourceful and willing to go the extra mile;
• Excellent interpersonal and networking skills, combined with high cultural sensitivity in order to work in a highly diverse environment;
• High level of confidentiality, working with senior management of ING.

Interested or questions?

Please Upload your CV and suitable motivation letter by clicking the “Apply” button. Should you have any queries before applying, please contact Mariska Kossen (Mariska.Kossen@ing.com) for more information about the position.

Procedure

Please note that due to the holiday period feedback upon your application will be after the 19th of August. Interviews will be scheduled after the 25th of August.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary indication tailored to your qualities and experience in FS7/GJA13
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme