Continuous Improvement (CI) Learning & Development Partner
Maersk
Office
Ho Chi Minh City
Full Time
As a strategic enabler of change, the partner designs, delivers, and coordinates CI-focused learning programs that build key skills such as Lean thinking, structured problem-solving, stakeholder engagement, and change adoption—supporting initiatives like digital transformation, operational excellence, and business-led priorities.
Working closely with area CI Partners, functional leaders, and the global L&D network, the role ensures alignment between capability building and strategic objectives.
Key Responsibilities
1. Strategy & Planning
- Develop and implement an area-specific L&D roadmap aligned with CI and operational priorities.
- Translate business challenges into structured learning plans that build a continuous improvement mindset and problem-solving capability across the organization.
2. Capability Building & Program Delivery
- Identify skill gaps and deliver practical training on CI tools and approaches (e.g., Lean, PDCA, A3 thinking, root cause analysis).
- Design and facilitate programs that embed structured problem-solving into daily work and decision-making.
- Support the rollout of new systems and processes by building readiness and reinforcing a culture of adaptability and improvement.
3. Knowledge Transfer & Learning Tools
- Develop and maintain practical learning resources, CI playbooks, and self-serve knowledge platforms.
- Use real-world examples, simulations, and case-based learning to drive engagement and sustained application of CI principles.
4. Culture & Collaboration
- Act as a local ambassador for CI, fostering curiosity, experimentation, and a growth mindset at all levels.
- Collaborate with CI Lead, L&D peers, and internal SMEs to co-create impactful learning that strengthens ownership of improvement across teams.
Key Performance Metrics
- Uplift in employee CI competencies (against defined targets)
- CI training reach and completion rates
- “How can we grow” score (Gallup)
- Employee feedback and engagement with learning programs
Competencies
- Strong background in Learning & Development, with proven experience in CI/Operational Excellence environments
- Expertise in CI tools and practices (e.g., Lean, Six Sigma, A3 thinking, Kaizen, root cause analysis)
- Practical experience designing and delivering CI training and learning interventions
- Excellent facilitation and stakeholder engagement skills
- Change management experience in complex, multi-stakeholder projects
- Creative and analytical thinking to build practical, high-impact learning programs
- Project and program management capability
- Passion for capability development and fostering a high-performance culture
Preferred Qualifications
- Bachelor’s degree in Organizational Development, Business, Operations, or related field
- Lean Six Sigma Green or Black Belt certification strongly preferred
- Certification in instructional design or adult learning principles (e.g., ATD, CIPD, Train the Trainer) is a plus
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Continuous Improvement (CI) Learning & Development Partner
Office
Ho Chi Minh City
Full Time
August 6, 2025