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Credit Manager Commercial

Absa Group

Office

Absa Towers West, South Africa

Full Time

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To conduct and ensure quality credit assessments within personal mandate level based on Absa Credit Risk Model and maintain an assigned credit portfolio of clients for Medium Business in accordance with Absa credit policies, processes and procedures.

Job Description

Accountability: Credit Assessment
● Conduct quality credit assessments with regards to new facilities, increases to existing facilities,
reviews for existing facilities or bridging facilities, etc. in order to address the financial needs of
the clients whilst ensuring that the outcome is aligned to the bank's risk appetite.
● Credit assessment within a regional credit team structure with a bias towards higher volumes and
lower value in terms of typical credit applications.
● Provide assessment and recommendation to the team leader on credit applications and excess
reports received from business unit in excess of personal mandate based on Absa Credit Risk
Model, credit policies and procedures with Service Level Agreements.
● Ensure that the credit assessment includes a risk, financial and credit worthiness assessment
and feedback to the business unit in terms of the quality of information received for the
assessment of the application.
● Demonstrate good understanding of the following products, cheque accounts, commercial

assets based finance, etc to guide decision making during credit assessments.
● Assess, within set timelines, excess reports received from business units within own mandate
to mitigate the risks and motivate / recommend above own mandate to higher mandate level.
● Adhere and perform credit assessment within laid down processes, turnaround times,
cognisant of risks and providing clear reasons for credit decisions.
● Assist other credit officers and business bankers with the structuring and solution of credit
applications.
● Identify training needs in normal course of business and work together with the team leader
by escalating the information to up‐skilling the business unit staff.

Accountability: Portfolio and Risk Management
● Manage and maintain the existing assigned portfolio of clients within agreed KPI’s.
● Ensure that out of order, impaired and dormant accounts are proactively managed in
collaboration with the business unit in accordance with the credit policies, procedures and
processes to mitigate the risks, ensure the best possible credit solutions and proactive actions.
● Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiating the
transfer to Business Support and / or Legal Recovery Services (LRS) for groups / accounts which
cannot be rehabilitated in the normal credit environment.
● Visit clients when required with the RE to assist, support and provide the business unit with
credit input.
● Maintain and submit performance, status and other standardised reports as required by team
leader.
Accountability: Compliance and Processes
● Adhere to and comply with the Service Level Agreements (SLA's) to ensure overall service
delivery to the business unit.
● Adhere to governance, regulatory and legislative requirements during execution of duties in
normal course of business by completion of necessary compulsory training and courses.
● Adhere to Absa and Credit specific processes and policies to ensure minimal risk and findings
during audits and conformance reviews. Escalate any concerns to the team leader to discuss,
resolve and mitigate the risks.
● Ensure timeous follow up of arrangements and risk accounts identified via the daily and monthly
listings and appropriated systems i.e. ARMS, CMS, etc.
● Escalate potential sales leads to business units identified from the listings and daily excess
reports.
Accountability: Development and Training
● Demonstrate the willingness and ability to perform and ensure personal alignment to Absa's
values.
● Attend meetings and contribute by means of suggestions for ways of improving customer service,
credit processes, practises, etc.
● Ensure own development through formal performance development plans and informal coaching
to enhance own proficiency.
● Maintain an awareness of new developments in markets and industry trends via training, internal
correspondence and media to enhance own efficiency and ensure high quality credit solutions to
business units.
● Contribute to an environment of mutual support by sharing knowledge with other team
members and business units to improve their productivity and ensure compliance to credit
policies, processes and procedures.
● Play an active role in personal coaching plans.
● Provide constructive solutions to work related problems and contribute to fostering sound team
dynamics.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Credit Manager Commercial

Office

Absa Towers West, South Africa

Full Time

August 6, 2025

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Absa Group