Assistant Manager, Mortgage Operations & Document

Country Of Location:

China Hong Kong

Job Responsibilities:

• Assist team lead to support Mortgage business end-to-end function to all PBG customers, including Documentation preparation & vetting, Loan Operation, Title Deeds and Documents checking and Mortgage Discharge. Ensure all due transactions and tasks are completed for the day;
• Check mortgage product related documentation for PBG & WBG and ensure all service to be delivered within the agreed service pledge
• Ensure adherence to departmental guidelines and compliance of the Bank's policy
• Report all process deviations to supervisor with recommendations
• Identify the improvement opportunities / operation risk of existing workflow
• Participate in projects on development of new products, automation / enhancement of related systems and enhance customer experience;
• Provide coaching and training to junior staff;
• Handle ad-hoc matters and tasks assigned by supervisor from time to time.

Requirements:

• Degree holder in Business Administration or related disciplines;
• Minimum 3 years’ experience in Mortgage loan operations/documentation is preferred;
• Sound knowledge on legal requirements for mortgage business;
• Sound knowledge in mortgage business and relevant daily operations;
• Proficient in MS Office;
• Prudent and attentive to details;
• Good command of written and spoken English and Chinese.