At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Business Operations – Market Performance Analyst role is responsible for managing and optimizing demand forecasting, supply planning, inventory management, and backorder mitigation to support the Surgical Operating Unit’s (OU) operational and commercial objectives, acting as the conduit between the Sales and Marketing teams. This role ensures that the forecasting process is aligned and transparent between the teams involved. They will also be responsible for creating demand trends, monitoring supply constraints, and aligning with cross-functional stakeholders as necessary.

The Market Performance Analyst will play a pivotal role in driving operational excellence by providing data-driven insights, standardizing reporting tools, and enabling visibility of supply-demand alignment. This role will work closely with the Sales, Marketing, Local Planning, and Global Surgical Operation teams to ensure accurate forecasting, effective inventory planning, and timely fulfillment of commercial needs.

One of the key responsibilities of this role is to support the business in anticipating supply gaps that will trigger mitigation plans, and ensuring end-to-end alignment between the parties involved. They will also act as a central point of contact for demand and supply-related escalations and support the Marketing team by enabling informed decision-making through timely and accurate analytics.

A strong indicator of success for this role is the ability to ensure consistent execution of best-in-class operational practices that deliver measurable value to the Sales and Marketing teams.

Responsibilities may include the following and other duties may be assigned:

• Seasoned individual contributor

• Works independently under limited supervision to determine and develop approach to solutions

• Coaches and reviews the work of lower level specialists; may manage projects/processes

• May be responsible for entire projects or processes within job area

• Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.

• Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties 

• Makes improvements of processes, systems or products to enhance performance of the job area

• Analysis provided is in-depth in nature and often provides recommendations on process improvements.

• Communicates with senior internal and external customers and vendors

• Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.

Required Knowledge and Experience:

• Bachelor’s degree in Business, Supply Chain Management, or a related field required.

• Minimum of 4 years of relevant experience in Supply Planning, Demand Forecasting, Inventory Management, Reporting, and working within SAP environments.

• Proven expertise in Supply and Back Order Management, Demand Forecasting, and Data Analytics, acquired through hands-on experience and/or advanced education.

• Strong knowledge of SAP, with exposure to multiple modules and integration points across supply chain functions.

• Demonstrated analytical and problem-solving skills, including the ability to troubleshoot issues and drive timely resolutions.

• Proficient in data reporting and visualization; capable of independently conducting process mapping, preparing impactful PowerPoint presentations, and documenting workflows. Working knowledge of Power BI is a plus.

• Excellent stakeholder engagement skills with a proven ability to build strong cross-functional relationships and influence decision-making across various levels of the organization.

• Confident communicator, comfortable presenting to large audiences and skilled at conveying complex information in a clear, persuasive manner.

• Thrives in fast-paced, high-pressure environments, with the ability to manage multiple priorities and deliver results within set timelines.

• Proactive and solutions-oriented, with a “can-do” attitude and strong bias for action.

• Capable of working independently and creatively to identify, research, and implement effective solutions.

• Demonstrates initiative, innovation, and adaptability in addressing challenges and driving continuous improvement.

• Highly self-motivated, results-driven, and maintains a positive, professional approach to work.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here