Case Manager

Schedule: Monday to Friday 8:30am - 5:00pm

Who We Are:

The Smoky Mountain Lodge at Pasadena Villa is a residential psychiatric treatment center in the beautiful Smoky Mountains of East Tennessee. Our compassionate, dedicated staff fosters an environment of healing. By providing treatment for the full spectrum of mental health disorders, we ensure that clients are well prepared for life after treatment.

What We Offer:

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

How You Will Contribute:

The overall responsibility of the Case Manager is to manage every aspect of the case while fostering strong relationships with residents at Smoky Mountain Lodge.

Essential Responsibilities:

• Admits new clients by reviewing records, screenings, conducting initial assessments and orientations.
• Monitors cases by verifying clients attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
• Maintains clients records by reviewing case notes, logging events and progress.
• Prepares clients discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

What We’re Seeking:

• Position requires a bachelors degree with a minimum of 3+ years experience in a behavioral healthcare setting working with adults.

Pasadena Villa provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise.  The employment relationship remains “At-Will.”  

ISJP123