Senior Solution Program Manager (On Site)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview:

This position is responsible for the delivery of programs through a methodical approach of planning, executing, and controlling projects from start to finish. The Sr Solution Program Manager guides teams through project execution process to realize strategic objectives of the franchises they support.  Use professional project management concepts and frameworks in accordance with company objectives to solve problems in a creative and effective way. This position will directly support projects in our remote facilities: Australia, Malaysia, China, Dubai, and India.

Responsibilities

• Responsible for program management, and on time delivery of strategic Franchise priorities.
• Build and maintain overall detailed project plan, Gantt chart, status updates, and RAIDE Register (Risks, Assumptions, Issues, Dependencies and Escalations) integrating all cross-functional workstreams.
• Maintain and update project schedule and dependencies integrated with Agile teams, and Solutions PI Plans.
• Lead project-related activities of project team members, providing guidance on conformance to established computer systems validation procedures.
• Identify and assess mitigation options for program risks and issues, and escalate as needed to ensure program success
• Assist Business Process Owners and core teams in problem solving and scenario analysis to assess impact of change requests
• Provide input to Agile teams and ARTs review during PI planning and assess impact of PI Planning output to overall plan, if applicable.
• Adhere to all regulatory agency standards, company quality standards and corporate policies.
• Manage all DQA, Validation, and Change Management processes
• Vendor Management
• Project Budget Management
• Assist with application management of the Manufacturing execution system
• Must be able to travel domestically and internationally as business needs demand.
• Perform other duties as required.

Key Decision Rights

• Contributes to 24-month program roadmap & supporting detailed project plan, identification and communication of major programs risks, issues, and blockers impacting overall program delivery
• Plans and communicates the program timelines, budget, and priorities, change management of any changes impacting overall program timeline

Required Leadership/Interpersonal Skills & Behaviors

• Good communication, collaboration, problem solving, and people skills
• Desire to learn and to help teams continuously improve

Required Skills and Competencies

• SDLC and Infrastructure Project Management experience
• Agile/SAFe certification and transformation experience preferred
• Project management certification preferred
• Some experience leading development, testing, and launch of hardware, software, and cloud systems
• Basic knowledge of computer systems validation and QMS compliance
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
• Proficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Miro, Smartsheet, SharePoint, Timeline Pro
• Have working knowledge of MES systems
• Helpful to have working knowledge or familiarity with:

- Agile applications (Jira & Confluence)

- CRM Environments (SalesForce, Marketing Cloud)

- ERP system (SAP)

- Integration (Mulesoft)

- PLM & QMS applications (Arena)

- PPM tools (Clarity)

Education and Experience

• Bachelor's Degree in related field
• At least 4 years of demonstrated experience in a program management role
   

Additional Information

•  The position is on-site position.

• Travel is estimated at 10% but will flex depending on business need.