Program Specialist II - Iowa State Online

Position Title:

Program Specialist II - Iowa State Online

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 2 years of related experience

Preferred Qualifications:

Bachelors in marketing, communications or related field 

Project management experience 

Experience working with multiple projects including internal and external stakeholder groups 

Experience collecting, analyzing and sharing data for various audiences 

Experience in higher education 

Job Description:

Summary

Iowa State Online, a unit within The Center for Excellence in Learning and Teaching, is seeking a dedicated program specialist to help support all Iowa State Online internal and external projects from initiation through completion. This position contributes to communication efforts and assists in conducting data analysis for internal and external communications projects.
 

Example of Duties:

• Schedule and support recurring internal team meetings and external meetings with strategic partners, including preparing agendas, taking detailed notes, and managing follow-up tasks.
• Support the creation, formatting, review, and dissemination of semester and annual reports, ensuring clarity, consistency, and alignment with organizational goals.
• Manage and organize essential documents such as photo releases, memoranda of understanding (MOUs), and other program-related files to ensure accessibility and compliance.
• Identify, collect, and archive relevant articles and publications in a centralized research library to support ongoing program development and evaluation.
• Create and manage stakeholder feedback forms and surveys using Microsoft Forms to support data-driven decision-making.
• Organize and support video, photo, and other creative media projects, including industry and alumni interviews for both internal and external initiatives.
• Maintain consistent and professional communication with internal staff and external collaborators to ensure alignment and timely updates.
• Maintain and update tracking spreadsheets for strategic initiatives and all online programs to ensure accurate and current program and project data.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students

To find out more about Iowa State Online, please click the link below:

Iowa State Online – Iowa State Online

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS807

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by August 3, 2025.

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:

July 24, 2025

Posting Close Date:

August 8, 2025

Job Requisition Number:

R17462