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Relationship Manager

AFFIN Group

Office

Bukit Tinggi, Klang, Malaysia

Full Time

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JOB PURPOSE

Responsible for the distribution of BANCA (Life & General) products for Enterprise Banking. Fulfilment and achievement of assigned BANCA target by the Division. 

ACCOUNTABILITIES

  • Active distribution of suitable BANCA products to customers of Enterprise Banking

  • Customize insurance programs to suit individual clients

  • Consistently seek out new customers and develop customer base through networking

  • Increase share of wallets for Enterprise Banking BANCA Business

  • Provide BANCA advisory or support to Business Centre, Commercial Sales and to perform joint sales, where necessary

  • Ensure completeness of documents being submitted and customer due diligence being complied

  • Perform transactional servicing or support and manage customers’ expectation

  • Participate in business planning, campaigns and tactical plans to increase sales performance

  • Observe and adhere to Compliance Policies with strong awareness of BANCA operational risks

  • Comply with the Professional Certification requirements, prior to promoting any BANCA products

  • Building and maintaining strong, long-lasting customer relationships

  • Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products

  • Developing in-depth knowledge of company products.

JOB REQUIREMENTS

  • Degree in Marketing, Finance, Business Administration or any other related disciplines.

  • Experience in Sales, Marketing & Event or Business administration would be an added advantage.

  • Sound knowledge of Bancassurance.

  • Strong initiative and positive attitude with good writing, communications, interpersonal skills and influencing skills.

  • Possesses good business acumen.

  • A proactive individual with good initiative, resourceful and creative.

  • Passion for customer service innovation and continuous improvement.

  • Excellent interpersonal and communication skills.

  • Sound analytical, problem solving with good report writing skills.

  • Proficient in MS Office Applications.

  • Able to work independently under pressure with tight deadline.

Relationship Manager

Office

Bukit Tinggi, Klang, Malaysia

Full Time

August 6, 2025

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AFFIN Group

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