Specialist-Registration

Location: West Hospital – Neurology Department
Schedule: Monday to Friday, 8:30 AM – 5:00 PM (No weekends or holidays)

Position Summary

We are seeking a detail-oriented and compassionate Registration Specialist to join our Neurology team at West Hospital. This role is essential in ensuring a smooth and professional experience for patients from the moment they arrive through their entire visit.

Key Responsibilities

• Facilitate patient flow from entry to destination in a timely and professional manner
• Collect and verify financial and demographic information to support accurate billing and clinical outcomes
• Schedule appointments and interview patients for relevant medical information
• Explain departmental charges and hospital policies clearly to patients
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

Qualifications

• High School Diploma or equivalent (required)
• Basic Life Support (BLS) certification through AHA (preferred)
• 1–2 years of experience in a healthcare setting (preferred)
• Familiarity with medical coding (ICD-10, CPT) and willingness to learn and retain coding practices
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology (preferred)
• Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

💼 Why Join Us?

• Be part of a dedicated team in a specialized neurology department
• Enjoy a consistent weekday schedule with weekends and holidays off
• Make a meaningful impact on patient care and experience

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.