Oracle Technical Analyst

Description

The Oracle Technical Analyst plays a key role in supporting the College’s enterprise cloud applications by ensuring the stability, performance, and usability of the Oracle Fusion Cloud platform. This position works closely with both technical and functional teams to configure, maintain, and enhance Oracle Fusion applications—particularly in the areas of Finance and Human Resources. The ideal candidate is a collaborative problem-solver with strong reporting skills, technical acumen, and a service-oriented mindset.

The Oracle Technical Analyst is primarily responsible for the configuration, maintenance, and performance of the Oracle Fusion Cloud application. Key duties include researching and recommending best practices and tools for application configuration, establishing and maintaining comprehensive system documentation, and designing, testing, and executing data uploads and integrations. The Analyst will coordinate system updates, sandbox refreshes, and Oracle Quarterly Updates while serving as a liaison across departments. This role also involves monitoring the Oracle Transaction Console, resolving technical errors, and providing oversight of the application’s security architecture. 

Additional responsibilities include managing system jobs to optimize performance, collaborating with Oracle to address performance issues or outages, troubleshooting technical issues, and ensuring the timely resolution of system maintenance and support requests. The Analyst will coordinate sandbox data refreshes and lead testing and communication efforts related to system changes and quarterly updates. Participation in the HESS Technical Group is also required. In addition to technical duties, the Analyst will support reporting needs by developing and maintaining reports using Oracle’s suite of tools such as OTBI, BI Publisher, FRS, and Oracle Fusion Analytic Warehouse. This includes partnering with business units to gather requirements and deliver reporting solutions that support data-driven decision-making across the College.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

Minimum Qualifications  

• Experience:
  • Minimum two years’ experience working with Oracle Fusion Cloud
  • Minimum five years’ experience in supporting Finance and Human Resources business processes

Preferred Qualifications    

• Education: Bachelor’s degree, or higher (or equivalent) in any discipline.
• Experience:
  • 2+ years’ experience working in Higher Education
  • Strong understanding of enterprise application architecture, user security, technical change management, and data integrity.
  • Certifications in Business Analysis, Project Management, and/or Organizational Change Management are a plus
  • Proficient in technical documentation and troubleshooting methodologies.
  • Experience with Oracle reporting and analytics tools (OTBI, FRS, BI Publisher, etc).

Schedule         

40 Hours/ 12 Months/ Monday – Friday