Installation & Service Support Specialist
EPTA GROUP
Office
Budapest, Hungary
Full Time
Are you a proactive, detail-oriented problem solver ready to make an impact in a fast-paced international environment? Do you love being the go-to person who keeps operations running smoothly? If yes, we have the perfect opportunity for you!
What You’ll Be Doing
As our Installation & Service Support Specialist, you'll play a key role in the backbone of our After Sales team — ensuring that our installation and service activities for major retail partners (like Lidl and Aldi) run seamlessly. Your role will focus on supporting internal teams, coordinating with subcontractors, and ensuring exceptional customer service.
Key Responsibilities:
- Act as the first point of contact for installation and service-related requests.
- Coordinate and manage incoming requests from customers and internal teams.
- Support retrofit, refit, maintenance, and service activities.
- Be the dedicated after-sales contact for key accounts in the hard discounter sector.
- Manage and process subcontractor documentation and invoicing.
- Collaborate with internal departments (Sales, Projects, Spare Parts, etc.).
- Prepare detailed reports and service documentation for invoicing.
What We’re Looking For
- University or college degree in a relevant field
- We value proactivity and the ability to learn fast!
- Comfortable with Microsoft Office (Excel, Word, Outlook)
- Fluent in Hungarian and English
- Strong organizational skills
- Excellent communication and coordination abilities
- A proactive mindset and a team-oriented attitude
Why Join Us
- Be part of a dynamic, international company with a strong presence in the retail sector.
- Gain hands-on experience in operations, customer care, and project coordination.
- Work closely with well-known global retail brands.
- Enjoy opportunities for career growth and development in a supportive environment.
Ready to Make Your Mark?
If you’re ready to jumpstart your career and play a vital role in an essential business function, we’d love to hear from you.
👉 Apply now and become the link that keeps our service operations strong and efficient!
Installation & Service Support Specialist
Office
Budapest, Hungary
Full Time
August 6, 2025