F&B Support Expert (Stock Controller ) - Protea Hotel Fire & Ice! by Marriott, Pretoria Menlyn

Job Purpose:

To ensure effective control, accurate record-keeping, and optimal stock levels of all food, beverage, linen, cleaning materials, and other operational supplies within the hospitality establishment. The Stock Controller supports smooth hotel or restaurant operations by monitoring stock movements, reducing waste, and ensuring timely availability of essential items.

Key Responsibilities:

Receive, inspect, and verify all deliveries of food, beverages, consumables, and equipment.

Maintain accurate inventory records using the hotel’s stock control system (e.g., Materials Control, Opera, Micros, etc.).

Conduct regular stock counts and reconciliations (daily, weekly, and monthly) across key departments (kitchens, bars, housekeeping stores, etc.).

Ensure proper storage of items per health, safety, and hygiene standards (e.g., FIFO, temperature controls).

Monitor par stock levels and coordinate timely replenishment of goods to avoid stockouts or overstocking.

Work closely with the kitchen, bar, and housekeeping teams to forecast usage and adjust ordering schedules.

Flag and report variances, losses, or damaged items immediately to management.

Assist with cost control initiatives by tracking consumption and identifying waste or misuse.

Ensure that all inventory movements (issues, transfers, returns) are properly documented and authorised.

Assist in month-end reporting and provide support during internal or external audits.

Requirements:

Education: Matric (Grade 12) required; relevant certificate or diploma in Hospitality Management, Procurement, or Supply Chain preferred.

Experience: 1–3 years’ experience in a similar role within a hotel, restaurant, or hospitality environment.

Technical Skills:

Proficient in stock/inventory systems (e.g., Materials Control, Micros, OPERA, or similar)

Microsoft Excel and basic reporting skills

Core Competencies:

High attention to detail and accuracy

Organised and methodical approach

Strong communication and interpersonal skills

Ability to work under pressure and meet deadlines

Integrity and reliability in handling stock and financial information

Working Conditions:

Based in the hotel storeroom, receiving bay, kitchen, or back-of-house areas.

May involve early morning shifts or weekend work depending on deliveries and stock cycles.

Requires physical stamina – lifting boxes, moving stock, and standing for long periods.