IT Support Intern

Lumwana Mining Company seeks to recruit highly motivated and committed employees for the position of IT Support Technician to join the Lumwana IT Team. We are in search of individuals who can champion Barrick's DNA by:

• Communicating Honestly, Transparently, and Acting with Integrity
• Exhibiting a Results-Driven approach
• Delivering solutions that are Fit for Purpose
• Dedicating themselves to Building a Sustainable Legacy
• Taking Responsibility and being Accountable
• Committing to Zero Harm
• Cultivating strong and meaningful Partnerships.

Your duties & Responsibilities will include but are not limited to the following: 

• Support the delivery service team to ensure that user issues are resolved in a timely manner.
• Collaborate with other sections in providing service delivery to the organization.
• Develop and maintain document job procedures for all tasks performed within the function
• Offer 1st level and 2nd level technical support to end users.
• Management of service desk and service level agreements (SLA)
• Desktop, laptop, tablets, and Mobile phone standard set up, roll out, support, repair and servicing.
• IT Asset Management and IT equipment storage.
• Support business information systems such as Elements, SAP, Timeclocks System, SKF.
• Managing all end user needs e.g. equipment problems and other IT related issues.
• Work in collaboration with other IT sections to offer application support, Network Support and Server infrastructure support/Management. 
• Develop objectives for sharing common infrastructure and support services across Barrick and cascade this throughout function.
• Ensure effective communication with delegate prior to departure from site

To be considered for the position, the applicant must have the following:

• Full Grade 12 School Certificate.
• Bachelor’s degree in computer science, Information Technology or Electronics.
• Hold a current Zambian manual driver's license.
• Must have excellent written and oral communication skills in English.

What We Can Offer You:

• A comprehensive compensation package including bonuses and site-specific benefits
• The ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to grow and learn with industry colleagues.
• Access to a variety of career opportunities across the organization.

Applicants that meet the above stated requirements are invited to submit their CVs to the Job Portal link: http://jobs.barrick.com/.

Barrick has a strong commitment to environmental, health and safety management. 

Barrick offers employment opportunities to both qualified women and men.