Casino Cashiering Manager (Caesars New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!  

 

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere.  Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking

• Discounted Monthly Bus Passes

• Free Team Member Assistance Program

• Team Member Discounted Hotel Room Rates

• Fun and Free Team Member Events

• Discount Program within Caesars Partner Network

• Tuition & Student Loan Debt Repayment Assistance

• 401k Matching

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

The Cashiering Shift Manger will be responsible for the overall operation of an assigned shift and monitors the performance of Cashier personnel on an assigned shift while demonstrating and encouraging the highest level of guest service. Works closely with the Operations Controller to ensure financial and service goals are achieved by demonstrating Family Style Service views and values daily. Other duties may include, but are not limited to:

• Verifies and safeguards funds of assigned Cashier Cage on an assigned shift and performs all related functions during that shift.
• Accountable for all transactions in a Cashier Cage. 
• Maintains Cashier folders, upholds the confidentiality of Cashier Records and evaluates Cashier performance on a regular basis.
• Handles guests’ disputes, questions and acts as a source of information.  
• Provides courteous service and ensures guests’ satisfaction.
• Adheres to compliance all gaming regulations such as Title 31 and Responsible Gaming as enforced by all state, company, and departmental policies.
• Responsible for conducting Buzz sessions, providing daily information and creating a smooth transition from home to work.
• Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. 
• Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
• Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.

QUALIFICATIONS:

• High school diploma or GED required.
• 5+ years of experience in a supervisor and above role within hospitality, gaming, or a financial institution. 
• Must possess strong interpersonal characteristics 
• Must have proven self as a good communicator, mediator and decision-maker.
• Must have excellent human relation skills. Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must be able to maneuver to all areas of the casino. Must be able to lift and carry up to 30 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photocopier. Must be able to work at a fast pace and in stressful situations.

GAMING PERMIT: Non-Key

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. 

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. 

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.