Essential Duties and Responsibilities:

Endorses the business objectives, ethics, and values of Caesar’s Entertainment Inc.
Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.
Operates software to save and preserve video coverage.
Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
Make recommendations and enforce state and federal regulations.
Will communicate with security and other departments using the phone and radios.
Will follow policies to ensure safety and asset protection.
Adheres to all department, company, and State regulations, policies, and procedures.
Performs additional duties as assigned. Consistently demonstrates superior communication skills.
Maintains an upbeat, positive attitude, a friendly and helpful demeanor, positive energy, and enthusiasm from one interaction to the next.
Utilizes smiles, frequent eye contact, and a friendly tone of voice to project warmth and friendliness.
Well informed of daily facility hours of operation, promotional programs, and any other relevant valuable guest information.
Anticipates issues that may arise and works to quickly resolve them.
Provides a warm farewell and thanks guests for visiting.
Promotes Caesar’s and always projects Caesar’s in a positive light to guests.
Acts as a role model to other employees and always presents oneself as a credit to Caesar’s and encourages others to do the same.
Adheres to all regulatory, company, and department policies and procedures.
Will be responsible for performing Gaming Evaluations and investigations.

Physical, Mental & Environmental Demands:

Must be able to sit or stand for long hours observing numerous CCTV screens.
Must be able to work and maneuver in close quarters.
Must be able to respond calmly in crisis and stressful situations.
Must be able to see and also remember the specific details of incidents and persons.
Must be able to lift up to 50 pounds.
Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
Must be able to give court testimony when necessary and write detailed reports.
Must be able to work overtime or change shifts on short notice.
Must be able to read, write, speak, and understand English.

Education Requirements:

High School diploma or equivalent preferred. Some college preferred.
Satisfactorily completes the 90-day surveillance training program.
Prior experience in a security, casino, or surveillance-related field is preferred.
Must have the ability to operate a CCTV system.
Strong communication skills required, both verbal and written.
Must be able to work a flexible schedule to include nights, weekends, and holidays.
Able to change the schedule at short notice.
Will abide by all the Virginia Lottery Regulations.
Must be able to obtain and maintain the appropriate license through the Virginia Lottery.
Must have a good working knowledge of how to evaluate table games, cage, and other gaming procedures.
Must be able to evaluate for advantage play.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments). I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.

Surveillance Analyst

Caesars Entertainment

Surveillance Analyst

Caesars Entertainment