Direct Sales Farmer

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:

Permanent Regular

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

🚀 Your next challenge

Help us deliver a high-quality, personal post-sales experience; lay a solid foundation to ensure the success of our Enterprise accounts, maximize their satisfaction and retain them.

An CSM is primarily responsible for a portfolio of existing clients. He/she is responsible for the retention of contracts and profitability with these existing clients as well as expanding the relationship with them by introducing new products or services (or expanding usage of existing products).

CSM can be allocated to different segments such as key accounts.

Based on segment specificities, may be focusing on maintaining the relationship with clients exclusively via telephone or on the field.

What you'll be doing:
Manage and nurture relationships with existing clients.
Identify opportunities to upsell and cross-sell products and services.
Conduct regular client reviews and satisfaction assessments.
Collaborate with sales and account management teams to address client needs.
Provide clients with updates on new products and services.
Prepare and present reports on client relationship metrics and performance.

Education Requirements:
Bachelor’s degree in Business Administration, Marketing, or a related field.

Work Experience Requirements:
5-8 years of experience in client relationship management (large company) or a related field.

Languages:

• Fluent Spanish and English (oral and written)

Competencies:
Builds effective teams
Business Analysis
Client Advocacy
Client and Merchant Relationship Management
Client Relationship Management (CRM) Systems
Communication
Data Analysis
Financial Acumen
Pluxee Product and Market Knowledge
Problem-Solving

🔎 To get this challenge
• Video call or face to face with recruiter

• Video call or face to face with Sales Manager

• Face to face with Sales Director

🏅 Your team
Sales Large (ENT)

📍 Your location
Madrid

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.