Employee Relations Partner - TikTok USDS - San Jose
TikTok
Office
San Jose, California, United States
Full Time
Team Intro:
Join our HR team as an Employee Relations Partner. You will join a fast-growing company and help shape our TikTok USDS people experience. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing our investigative processes.
Responsibilities:
- Serve as the primary ER advisor for complex performance management cases, including documentation strategy, corrective actions, PIPs, and involuntary exits.
- Manage a high-volume ER caseload (30+ active cases), primarily focused on performance, attendance, and conduct matters for both exempt and non-exempt employee populations.
- Partner with HRBPs, People Managers, and Legal to deliver consistent, risk-aligned guidance on employee conduct, documentation quality, and leadership enablement.
- Support development of scalable performance enablement tools, including templates, guidance documents, and manager training programs.
- Monitor ER trends and surface insights to proactively address systemic issues, identify manager enablement opportunities, and reduce risk.
- Support internal investigations during periods of high volume or complexity, in partnership with the Investigations and Legal teams.
- Maintain high-quality ER documentation to support legal defensibility, trend analysis, and case consistency.
- Contribute to the development and refinement of ER policies, SOPs, and governance frameworks.
- Facilitate ER-related trainings and capability-building initiatives for managers and internal HR teams.
- Return-to-Office: In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Join our HR team as an Employee Relations Partner. You will join a fast-growing company and help shape our TikTok USDS people experience. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing our investigative processes.
Responsibilities:
- Serve as the primary ER advisor for complex performance management cases, including documentation strategy, corrective actions, PIPs, and involuntary exits.
- Manage a high-volume ER caseload (30+ active cases), primarily focused on performance, attendance, and conduct matters for both exempt and non-exempt employee populations.
- Partner with HRBPs, People Managers, and Legal to deliver consistent, risk-aligned guidance on employee conduct, documentation quality, and leadership enablement.
- Support development of scalable performance enablement tools, including templates, guidance documents, and manager training programs.
- Monitor ER trends and surface insights to proactively address systemic issues, identify manager enablement opportunities, and reduce risk.
- Support internal investigations during periods of high volume or complexity, in partnership with the Investigations and Legal teams.
- Maintain high-quality ER documentation to support legal defensibility, trend analysis, and case consistency.
- Contribute to the development and refinement of ER policies, SOPs, and governance frameworks.
- Facilitate ER-related trainings and capability-building initiatives for managers and internal HR teams.
- Return-to-Office: In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Employee Relations Partner - TikTok USDS - San Jose
Office
San Jose, California, United States
Full Time
August 6, 2025