L & D Assistant Manager

Job details

•Proposed designation 
Assistant Manager  - Enabling Skills & Learning events – GDC L & D •Reporting to  
Senior Associate Director, GDC Learning & Development •Geo to be supported 
US •Work timings 
General Shift

 

 

 

 

 

Roles & responsibilities

The L&D Assistant Manager will lead the design, execution, and continuous improvement of learning strategies and operations for GDC. This role requires strong collaboration with business leaders, global stakeholders, and cross-functional teams to ensure learning solutions are aligned with business goals. The incumbent will manage end-to-end training operations, oversee learning effectiveness, and drive strategic initiatives that enhance workforce capability and performance.

Strategic Partnership & Stakeholder Engagement

•Collaborate with the GDC Learning Leader and business stakeholders to develop and execute service line-specific L&D strategies. •Build and maintain strong relationships with internal customers, service line leaders, and global counterparts to understand evolving learning needs. •Represent L&D in national and global projects, contributing to best practices and standardization efforts.

L&D Operations Management

•Oversee day-to-day L&D operations, including training calendar management, facilitator engagement, and budget utilization. •Ensure seamless delivery of training programs across locations and service lines. •Monitor and manage the quality of training delivery and vendor performance.

Training Lifecycle Management

•Conduct training needs analysis (TNA) to identify skill gaps and recommend appropriate learning interventions. •Design, deliver, and evaluate behavioral and leadership development programs. •Assess training effectiveness and continuously improve learning solutions based on feedback and business impact.

Project & Change Management

•Lead and execute learning-related projects and initiatives aligned with organizational priorities. •Adapt to shifting priorities and contribute to change management efforts within the organization.

People Leadership

•Set goals, provide coaching, and conduct performance appraisals for team members. Foster a collaborative and high-performance culture within the L&D team. •Drive senior leadership development initiatives across centers.

         

Educational qualifications

•Graduate /Postgraduate /MBA - Any Specialization

Work experience

·Minimum 6 to 8 years of professional experience of which at least 5 in the L&D function of a large corporation ·Experience in managing end to end learning process from design conception to deployment ·Stand-up facilitation experience of at least 7 years ·Strong experience in building stakeholder relationship and managing projects ·Have excellent written and spoken English skills

Preferred technical & functional skills

•Ability to effectively plan, organize, and manage L&D projects which includes project scoping, resource allocation, timeline management, and stakeholder communication. •Possess outstanding interpersonal, relationship management and customer service skills

Key behavioral attributes/requirements

•Demonstrate expert working knowledge of L&D concepts, theories, and processes •Have working knowledge of MS Excel and MS PowerPoint •Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management •Possess outstanding interpersonal, customer service and relationship building skills

Mandatory  technical & functional skills

•Strong communication skills and ability to interact with global stakeholders and leadership teams . •Outstanding project management skills to execute multiple projects simultaneously and deliver results