Accident Damage & Claims Lead

About Us

Join us at Cleanaway and contribute to making a sustainable future possible together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

The Accident Damage & Claims Lead is responsible for overseeing the end-to-end management of accident damage claims under $50,000 across Cleanaway’s national fleet. This role ensures timely, cost-effective repairs, governance over internal and external repair networks, and accurate claims reporting to support safety, compliance, and financial outcomes. The role plays a key part in driving continuous improvement, mitigating risk, and upholding service standards within the national repair framework. Responsibilities will include: 

• Allocate repair work across the national network of internal workshops and third-party providers, balancing cost, turnaround time, location, asset type, and repair severity.
• Ensure alignment of all repair activity with Cleanaway’s service delivery standards and commercial expectations.
• Oversee preparation of damaged fleet assets prior to disposal, ensuring safe decommissioning, removal of proprietary equipment, and alignment with Cleanaway’s disposal protocols to prevent competitor risks.
• Identify opportunities to reduce asset downtime and repair cycle times through improved coordination and claims resolution processes.

About You

• Experience in accident claims management, preferably within fleet, transport, or logistics environments.
• Proven ability to coordinate repairs across a distributed internal and external service network.
• Experience using incident reporting or claims platforms (e.g. MYOSH or equivalent).
• Background in vendor management and compliance monitoring.
• Exposure to risk analysis and reporting practices related to fleet or incident data.
• Working knowledge of claims management systems and repair coordination practices.
• Understanding of national safety standards, fleet operations, and decommissioning protocols.

What we offer

• Attractive Salary Package
• Develop your career with us 
• Support from a strong network of Environmental professionals 
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including reference checks, verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au. Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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