Bilingual Case Manager - School Matters

Description

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $23.13-$26.00/hour based on qualifications 
• Job Type: Full-Time, Non-Exempt
• Location: Minneapolis, MN
• Hours/Days: Mon-Fri, 9:00-5:00
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements

BASIC FUNCTION

School Matters is a youth led; relationship focused short term program that addresses barriers and increases the educational success rate for Hennepin County students ages 12-17 by acknowledging the variety of reasons students experience truancy and assists in assisting youth to re-engage in school and on the path to school success. The program offers Hennepin County youth intensive youth led one-on-one case management to identify and eliminate barriers to school attendance. Youth are referred to The Link once they have seven or more unexcused absences from school. Case managers use a strengthen based approach to work with them and their families to re-engage youth with their education as quickly as possible through individualized action plans and client driven goal setting.

ESSENTIAL FUNCTIONS

Case Management and Youth Advocacy

• Provide short term (90 day) case management services to at risk youth.
• Interview and assess clients to determine barriers, resource need, and other factors related to case planning.
• Connect youth to community resources and activities.
• Support youth in pursuing long-term education and career goals.
• Help and support families of youth in the program.
• Connect parents to parent services .
• Provide school support 
• Monitor school attendance .
• Provide necessary transportation for clients according to availability.
• Facilitate groups, activities and service projects for youth.
• Maintains consistent contact with all clients prioritizing those in needs.

Administrative Responsibilities

• Keep updated records of all interactions with clients and any other contracts made on their behalf.
• Provide on-going monitoring and reporting of client’s progress.
• Reports to the supervisor and the County Attorney’s Office regarding the client’s progress.

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• All other duties as assigned 

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Access to reliable transportation and the ability to drive participants.
• Clean driving record and ability to pass a criminal and motor vehicle background check.
• Knowledge of systems navigation within Hennepin County.
• High Level of attention to detail.
• Desire to continuously learn for personal and professional growth.
• High level of personal and professional integrity, including ability to protect and maintain confidentiality.
• Ability to work effectively with and relate to diverse populations
• Excellent verbal and written communication skills, especially for client advocacy.
• Ability to work independently as well as in teams.
• Demonstrated ability to efficiently organize, coordinate,
• Track and complete multiple tasks as well as adjust to changing priorities,
• Computer application proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to work a flexible schedule that will include some evening hours.

QUALIFICATIONS

REQUIRED:

• Bachelor’s Degree in Social work, psychology, sociology, or a closely related field.
• Experience working with at risk youth.
• Experience in completing intake and assessments of client needs.
• Experience in creating goal plans.
• Knowledge of community resources and legal systems, particularly in the juvenile justice system.
• Valid Driver's License, reliable vehicle, ability to pass motor vehicle check and maintain insurance levels required by The Link

PREFERRED:

• Speak Spanish

WORKING CONDITIONS

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common and community spaces with a low to high noise level
• Requires ability to drive

BENEFITS

The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays/holiday pay, and more!

COMPENSATION PHILOSOPHY 

As outlined in our Compensation Philosophy . The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles.  To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position's hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures.  The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications. 

OTHER

The Link is an Equal Employment Opportunity employer. The Link complies with laws relating to discrimination against qualified applicants and employees in hiring or in any decision affecting job status or pay, based on race, color, creed, religion, national origin, sex, gender identity, marital status, disability, familial status, covered veteran status, public assistance status, membership in a local commission, sexual orientation, age, genetic information, or other applicable protected classes. 

NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.