Dir, Team Supervisor, P3, Product Support & Services ISG : Job Level - Director

ISG Aligned Operations is a global team supporting Equity Derivatives, Interest Rate, Credit Derivatives (IRCC) and Commodities. The team supports primarily middle office functions with a global presence. ISG Operations have people located in the following locations - Americas (New York, Baltimore), Asia (Hong Kong, Tokyo, Singapore, Sydney, Mumbai and Bangalore), and Europe (London, Budapest and Glasgow).

Global Operations Position Control (GOPC) is part of the ISG Equity Operations department with teams located in Glasgow, Mumbai and Bangalore. The team performs a pivotal role, ensuring that there is integrity around the completeness and accuracy of the market risk information across all the ISG businesses - Equity, Fixed Income and Commodities. This information is being used daily by traders, risk management, P&L controllers and Operations, specifically as a vital component of the daily PnL provided to the front office and the VAR analysis performed by the Market Risk Department.

GOPC have two principal objectives
- Identification, escalation and resolution of inconsistencies in the market risk information (position, market value etc.) between risk systems and the firm's books and records on a daily basis;
- Elimination of the root cause of the exceptions.
The department is comprised of a mixture of Operations and Finance professionals with a varied skill set, which enables them to leverage/manage cross- divisional technology and business requirements to meet the needs of their clients. GOPC are expanding their current remit to meet the growing demands of the firm and the evolving regulatory requirements of the industry.

The Global Operations Position Control team (GOPC) consists of 65 people globally split across globe.

The key areas of this role are;

Ensuring all controls and processes within the responsibility of the role are completed and continually evolving in line with the requirements of the team and Firm;
o Ensuring that all outputs are produced to a first class standard
o Ensuring deadlines are met and where possible exceeded
o Providing accurate and timely escalations to line manager
o Demonstrate ownership by being accountable for any issues highlighted within their control processes.
o Developing and maintaining relationships with key stakeholders and business partners
o Timely escalation of issues to key stakeholders and business partners to ensure effective resolution

Change Agenda and Business Process Improvement;
o Actively seeking out opportunities to improve the teams control framework and ensuring controls are carried out in as efficient a manner as possible
o Ownership of the resolution of issues identified through the root cause of issues highlighted through control processes
o Delivering projects within agreed deliverables

Ensure the accurate and timely reporting of all key client outputs and management reporting;
o Production and Development of Management Information
o Production of Metrics and Stakeholder Packs
o Ensuring the quality and timeliness of all outputs of the team are to the required standard

Reconciliation of internal firm systems, to ensure the completeness and accuracy of the data used at the various stages of the trade life cycle;
o Completion of daily and monthly proof and control reports to demonstrate the completeness and accuracy of PnL data.
o Investigate exceptions through interrogation of the Firms risk and financial systems.
o Providing accurate and timely escalations to line manager
o Pro-actively carrying out root cause analysis on break data to identify and then eliminate common break types, while communicating these successes
o Ensuring existing procedures are documented, kept current and complied with through periodic review

Managing and Developing a team;
o Line Management (1 to 1?s, Mid Year and Year End Evaluations)
o Ensuring

This is not exhaustive and tasks and responsibilities may change to maintain our high levels of service. The successful candidate would ideally be a confident and experienced people manager.

The successful candidate would ideally have a record of accomplishment and experience of delivering against tight deadlines

The successful candidate would ideally be a confident well-rounded methodical person with strong analytical skills

Attention to detail and accuracy is essential ( Responsible for metrics, management information, presentations)

Strong communication skills both oral and written are essential, as the successful candidate will be dealing with clients and our partners across the various divisions of the firm.

Task orientated, inquisitive in nature, the successful candidate will be required to ensure production items and projects are delivered on time.

Ability to challenge the processes and issues owned by the team.

Self-motivated and ability to work consistently and efficiently to achieve end goals

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.