Community Support Specalist

Community Support Specialist   Pay Rate: $18.00   Who We Are   We are a team that is focused on patient care and quality.  Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting.  At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing.  We believe that with hope, respect, and caring, real recovery is possible.   Why work at BHG?   We grow better together! At BHG we believe in investing in our team members and growing careers through role-based training and promotional opportunities. Join our team members and thrive in our people first culture that is rooted in diversity and inclusion and offers many other tangible opportunities such as:  

• Benefits: Your choice of three different benefits programs including health, life, vision, and dental insurance, a tuition reimbursement program, and 401K discretionary match
• Bonuses: We offer competitive pay, annual increases, bonuses, and certification/license completion
• Paid Time Off: In addition to paid vacation and company holidays, BHG also provides paid time for training, voting, sick or personal time off
• Work/life Balance: Many of our locations offer flexible work schedules
• Additional Benefits: Employee Discount Programs to applicable cell phone services, restaurants, amusement parks, movie theaters and more
• Career Pathing: We are growing and promote from within
• Self-Care:  We offer a self-care series as well as an Employee Assistance Program

  BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting.  Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.    Essential Duties and Responsibilities:

• Inspire hope that addiction is not a moral failing but a mental disease that can be overcome
• Employ an individualized and multidisciplinary approach to care with all medical staff, supporting the “shared” patient with hope, respect and care
• Help patients identify and seek treatment for underlying mental and physical health conditions that perpetuate addictive behavior with a focus on progress and recovery
• Assist patients with their goals to attain independent functioning and rehabilitation using a community-based model and an individualized treatment plan
• Employ evidence-based interventions to develop interpersonal/social, family, community and independent living skills
• Provide patient care with an emphasis on personal strength, skills, and harm reduction while using motivational approaches that promote self-advocacy and participation in a patient’s recovery
• Facilitate and support recovery through activities including defining recovery concepts in order to develop and attain recovery goals
• Identify needs, strengths, skills, and resources while teaching patients how to use them, identify obstacles to recovery and find ways to overcome them
• Provide education for substance use disorders that include symptoms, triggers, cravings, and the benefits and side effects of prescribed medications; Provide individual assistance to patients adhering to their prescription medication regimen
• Work independently to provide services in the patient’s homes and other community settings unless otherwise specified by the treatment plan
• Encourage and promote recovery efforts, independence, self-care, and responsibility
• Participate in the ongoing development of specific individual treatment rehabilitation plans for each patient on his/her/their caseload
• Provide individual support to patients who need emergency services such as, but not limited to, financial, medical, and housing assistance and follow up with referrals provided to re-engage and promote recovery/resiliency efforts when appointments are missed
• Use advanced knowledge of psychological concepts, evidence-based interventions, coordination of mental health services and/or other services provided by practitioners and community partners
• Make ongoing assessments of the status of all patients assigned to his/her/their caseloads that include personal strengths, progress, and barriers to meeting their individual treatment goals
• Clearly document the services provided to each patient including the patient’s need for services, all interventions provided, any progress or lack of with their treatment plan, a list of all providers, dates and times of all services, and the patient’s response to each service provided
• Identify risk factors related to relapse and develop a plan with strategies to support recovery and prevent relapse.

  Qualifications:   Education:

• An Associate of Applied Science in Human Services or Behavioral Health from an approved institution is required
• A Bachelor’s Degree in Psychology, Social Work, or other related human service fields of study is recommended

Experience and Requirements:

• Must have reliable transportation and a valid Driver’s License
• One-on-one or group services with a focus on rehabilitation/habitation and recovery/resiliency OR
• Encourage the use of natural resources, and teach/model patients how to cope/manage psychiatric, developmental, and/or substance abuse issues OR
• Support patient’s efforts to find/maintain employment/education, and successfully function in families and communities OR
• Assist patients to meet their goals and objectives identified in their Individual Treatment Plan

In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:

• Must have sufficient knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient community
• Aptitude for science backed decision making and use proper judgment with confidential and sensitive issues
• Background of dealing appropriately with patients and team members in stressful or other undesirable situations with an ability to seek direction from supervisors when necessary
• Efficient Self-starter with strong customer service and interpersonal communication skills
• High integrity and sound judgement; able to react quickly and make effective decisions
• Excellent communication skills, verbal and written
• Ability to work independently and under pressure while handling multiple tasks simultaneously
• Demonstrate basic computer/word processing skills

  GREAT Opportunities -- Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.   GREAT People -- Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing the gold standard of patient care.   GREAT Support -- We are committed to providing the training, information, and corporate support necessary to facilitate your success.   BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.