Veterinary Receptionist
IVC Evidensia
Office
Bristol, England
Full Time
We are hiring!
We are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team at Animal House Vets. As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
What does the role involve?
*Greet clients and their pets as they arrive at the clinic *Answer phone calls and schedule appointments *Check-in patients and verify their information *Update patient records and ensure accuracy of information *Process payments and maintain accurate financial records *Maintain cleanliness of reception area and exam rooms
About the rota
This is a full-time role working 39.75 hours per week. This will either be spread over 5 days or as 4 longer days, these hours will also include working 1 in 4 Saturdays. The shifts could be at any of our 4 branches so someone who drives and has their own car would be preferred.
Our ideal candidate
The ideal candidate will have a passion for animals and experience in customer service and administrative tasks, and a minimum of three GCSEs grade 4/C or above.We are looking for someone with excellent communication skills, both verbal and written , strong organisational skills and attention to detail, the ability to multitask in a fast-paced environment , proficiency in computer skills, including Microsoft Office Suite and experience in customer service and administrative tasks.
In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care
We are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team at Animal House Vets. As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
What does the role involve?
*Greet clients and their pets as they arrive at the clinic *Answer phone calls and schedule appointments *Check-in patients and verify their information *Update patient records and ensure accuracy of information *Process payments and maintain accurate financial records *Maintain cleanliness of reception area and exam rooms
About the rota
This is a full-time role working 39.75 hours per week. This will either be spread over 5 days or as 4 longer days, these hours will also include working 1 in 4 Saturdays. The shifts could be at any of our 4 branches so someone who drives and has their own car would be preferred.
Our ideal candidate
The ideal candidate will have a passion for animals and experience in customer service and administrative tasks, and a minimum of three GCSEs grade 4/C or above.We are looking for someone with excellent communication skills, both verbal and written , strong organisational skills and attention to detail, the ability to multitask in a fast-paced environment , proficiency in computer skills, including Microsoft Office Suite and experience in customer service and administrative tasks.
In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care
Veterinary Receptionist
Office
Bristol, England
Full Time
August 5, 2025