Please only submit an application if you live in one of these states: FL, VA, TX, NY, MO

About Us

At Greenbrook Medical, we believe seniors deserve more from the healthcare system—more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we’d want for our own parents.

Founded by two brothers—Raj and Neil Machhar—and inspired by their father’s pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they’re never alone in a complex system. Our business model is designed around patient outcomes, not volume—so we only succeed when our patients thrive.

With roots in Tampa Bay and a partnership with Tampa General Hospital, we’re growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.

About the Role

The Medical Records Clerk is responsible for organizing, maintaining, and retrieving digital records and documents in accordance with organizational policies and legal requirements. This role ensures the accuracy, integrity, confidentiality, and security of all electronically stored information and supports overall administrative functions. This role reports to the Manager of Revenue Operations.

Location: Remote within FL, VA, TX, NY, MO

Office Hours: Monday through Friday, 8am - 5pm

Key Responsibilities

Scan, upload, and properly index medical documents into electronic records systems.
Organize and maintain digital files using standardized naming conventions and file structures.
Retrieve and provide digital records to authorized personnel upon request.
Ensure HIPPA compliance and confidentiality requirements.
Maintain logs and metadata for records activity and tracking.

About You

Experience: 1–2 years of experience in medical records management, administrative support, or data entry (experience with electronic filing systems preferred).
Education: High school diploma or equivalent (required)
Skills:

Proficiency in Google Suites, Microsoft Office, and document management systems.
Strong attention to detail and organizational skills.
Ability to handle sensitive information with discretion.
Familiarity with Hippa and records retention guidelines is a plus.
Good communication and interpersonal skills.
Ability to prioritize tasks and manage time effectively.

Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

Why You Should be Excited

Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
Growth: We’re building more than a company - we’re building careers. As we grow, we’re creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
Compensation: Competitive base hourly rate and performance-based bonus, paid time off, monthly benefits stipend and 401K

Our Selection Process

Our selection process typically includes an online application, initial interview, second round interview, values interview, and reference check.

Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.