Senior Key Account Manager, Injectable Aesthetics

高德美（瑞士证券交易所：股票代码为"Gald") 致力于成为专注皮肤学领域的全球领导者，业务遍及约90个国家和地区。我们提供创新、以科学为基础的优质旗舰品牌和服务组合，横跨注射美学、日常护肤和皮肤治疗这三个快速增长的皮肤学细分市场。自1981年成立以来，我们一直热忱专注于人体最大的器官——皮肤，与专业医务工作者合作，以卓越成果满足求美者、消费者和患者的个性化需求。肌肤塑造了我们的人生故事，由此，我们致力于不断推进“每一个进步 为每一寸肌肤”。更多信息请访问：Www.Galderma.Com我们欢迎专注于成果、乐于学习并能带来积极能量的同事加入我们。他们需要将主动性，团队合作和协作精神完美结合。最重要的是，他们必须为我们每天服务的消费者、患者和医疗行业人士做有意义的事情而充满热情。我们致力于赋能每位员工，促进他们的个人成长，同时确保当前和未来的业务需求得到满足。在高德美，我们拥抱多样性，尊重每一位员工的尊严、隐私和个人权利。我们坚信，致力于成为世界领先的专业皮肤学公司是我们共同的雄心抱负。加入我们，您将有机会获得具有挑战性的工作经历的绝佳机会，并创造无与伦比的直接影响。

Job Description

Career Stream Tasks

• • Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
• • Implement and execute high-quality customer service and issue resolution in order to retain current clients
• • Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
• • Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies to retain and expand current customer relationships
• • Collaborate on industry-specific relationship management activities and enabling the orchestration of customer-facing roles

Differentiator

• - Professional is a recognized master in professional discipline / multiple job areas within same discipline typically obtained through advanced education and work experience.
• - Designing and Implementing products, processes, operational plans that have significant impact on achievement of Sub-functional / functional results
• - May contribute to the development of functional strategy
• - Managing large projects or processes with limited oversight from manager
• - Solves problems that are often unique and complex
• - Progression to this level is typically restricted on the basis of business requirements
• - Typically Reports to M4/L1

Management Responsability

- Individual contributor accountable for an unique subject-matter area/discipline. May manages two or fewer employees or project based teams including outsourced / project-based contingent workforce (i.e. external consultants)
- Directs the work of junior professionals to manage or improve processes, projects and programs
- Coach, review and delegate work to junior professionals

Stakeholders

• - May cooperate with and coordinate external service providers
• - May represent Galderma as an externally-recognized expert in a certain area for the Industry
• - Requires communication with leadership to provide guidance and information on topics which require deep expertise
• - Build strong, trusting cross-functional relationships with Galderma managers
• - Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• - Provide technical guidance to line managers and employees

Experience Level

More than 12 years

Education Level

Master's degree / PhD in Specialist areas