Responsibilities and Duties

Provide guidance and lead team to support customer and internal stakeholders on export processes, documentation requirements, pricing requirements and international export regulations.
Coordinate and Review documents for customs of export shipment / export activities, customs compliance, and logistics coordination solve the problems during the process. Ensure the transportation finishes smoothly.
Review export documentation, including commercial invoices, packing lists, and shipping instructions.
Provide outstanding customer service by addressing inquiries, concerns, and complaints related to our products, and services.
Handle complicated customer cases, ensuring prompt and effective resolution while maintaining a high level of professionalism.
Communicate and collaborate with internal departments, such as Sales, Marketing, and production, to ensure accurate and timely order fulfillment.
Ensure compliance with international export regulations, customs laws, and export procedures Inspection illegal goods , Prohibited items, Restricted items.

SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE

Bachelor's Degree or Master's Degree in the field of Logistic
Experience 3-5 years in Logistics or related fields.
Excellent communication and interpersonal skill
Detail-oriented and able to work under pressure
Excellent analytical skill and experience in process improvement is preferred
Experience of logistics coordination, freight forwarding, and international shipping processes coordination.
Strong knowledge of Logistics, import and export process, customs regulations, and HS code.
Able to work at our warehouse located in Chaengwattana 38
Able to work on Saturday 2 times per month
Must be able to work at our warehouse located at: Moo 4, Soi Chaeng Watthana 38, Chaeng Watthana Road 📍 Google Maps
Must also be able to commute to our HQ, located near: Pink Line MRT: Chaeng Watthana 14 Station (Exit on the Big C side) 📍 Map

Benefits of working with us:

If you have any questions or need further information,
please add us on Line: @915bksen or click: https://lin.ee/RFgfQPF

Assistant Operation Manager

CloudCommerce