Senior Technician

Senior Technician

Job Summary:

A highly skilled and detail-oriented Senior Bicycle Technician to join our R&D Centre. This role is central to the testing and evaluation of prototype bicycles, components, and apparel. The successful candidate will be responsible for assembling, maintaining, and testing pre-production models, coordinating test riders, and reporting detailed feedback to our Innovation Centre in Switzerland. This position requires a high level of technical expertise, discretion, and a passion for innovation in cycling technology.

Key Responsibilities:

Prototype Assembly & Testing:

• Assemble and fine-tune prototype bicycles, components, and accessories to precise specifications.
• Conduct rigorous mechanical and performance testing under various conditions.
• Identify and document mechanical issues, wear patterns, and performance anomalies.
• Maintain confidentiality of all prototype products and testing outcomes.

Data Collection & Reporting:

• Record and analyze test results, including rider feedback, mechanical performance, and durability.
• Prepare detailed technical reports and communicate findings to the Innovation Centre in Switzerland.
• Maintain accurate logs of test hours, rider usage, and component performance.

Test Rider Coordination:

• Organize and schedule test riders for product trials.
• Track and manage rider logs, including hours ridden, terrain, and environmental conditions.
• Ensure riders are briefed on confidentiality and safety protocols.

Cross-Functional Technical Support:

• Provide technical support at the Experience Centre, including customer demos and events.
• Assist in the Suspension Workshop with tuning, servicing, and diagnostics.
• Maintain and service staff bicycles, ensuring optimal performance and safety.

Confidentiality & Compliance:

• Handle all prototype products and related data with strict confidentiality.
• Adhere to internal protocols regarding intellectual property and product secrecy.
• Ensure compliance with safety standards and testing procedures.

Required Skills & Qualifications:

• Minimum 5 years of experience as a bicycle technician, preferably in a high-performance or R&D environment.
• Advanced knowledge of bicycle mechanics, including suspension systems, drivetrains, and electronic components.
• Experience with data logging tools, torque measurement, and diagnostic software.
• Strong organizational and record-keeping skills.
• Excellent written and verbal communication skills (English essential).
• Ability to work independently and manage multiple priorities.

Desirable Attributes:

• Passion for cycling and innovation in bicycle technology.
• Familiarity with CAD drawings, technical schematics, or engineering documentation.
• Experience working with professional athletes and test riders.
• Discretion and professionalism in handling confidential projects.

Working Conditions:

• Based primarily in the R&D Centre with occasional travel to test sites or events.
• Hands-on technical work in a workshop and field-testing environment.
• May involve lifting, repetitive tasks, and working in varied outdoor conditions.

Benefits:

• Competitive salary based on experience and qualifications.
• Access to cutting-edge cycling technology and prototypes.
• Opportunities for international collaboration and professional development.
• Staff discounts and wellness benefits.