Sr. Manager, HR Communications

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Senior Manager, HR Communications plays a key role in developing and delivering impactful communications for internal audiences that support Comcast, NBCUniversal, and Spectacor’s HR initiatives. Reporting to the AVP, HR Communications, this individual contributor role is responsible for developing and executing communications that inform, engage, and inspire employees.

The Senior Manager will work on projects from strategy through execution, collaborating with HR partners and internal stakeholders to deliver high-quality, audience-focused communications. This will include partnering closely with HR leaders, business leaders and subject matter experts to understand what needs to be communicated, build the communication strategy and plan, gain alignment across stakeholders, and execute the plan.

The Sr. Manager will be expected to work independently, but also to lead projects that may include directly and indirectly managing team members.

Job Description

Core Responsibilities 

• Develops and executes communications plans that support HR programs and initiatives - including positioning, messaging, tactics, timelines, measurement of the communication plan and reinforcement.  

• Works with internal communications digital team to understand channel options, best practices, and apply those learnings in development of communication plans.  

• Writes and produces content across a variety of formats and channels, including intranet articles, talking points, presentations, digital signage, and event materials. 

• Applies marketing and storytelling principles to create engaging and relevant employee communications. 

• Partners with HR and communications colleagues to ensure alignment and consistency across messages and channels. 

• Uses data and feedback to assess communications and channel effectiveness and refine strategies. 

• Applies change management methodology where relevant and supports change management efforts through clear, timely, and targeted messaging. 

• Manages multiple projects simultaneously, meeting deadlines and maintaining high quality. 

• Anticipate opportunities or roadblocks, bring solutions and innovate new ideas 

 

Qualifications 

• 7+ years of experience in internal communications or a related field  

• Bachelor’s degree or equivalent experience in communications, journalism, marketing, or a related field. 

• Experience developing and running events.  

• Strong writing, formatting and proofreading skills 

• Attention to detail 

• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) required 

• Strong proficiency with business management software (SharePoint, Smartsheet, etc.) 

• Experience with digital communications tools and content strategy. 

• Ability to manage projects independently and collaborate effectively in a matrixed environment. 

• Philadelphia based preferred.  

 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communications Strategy, Digital Communications, Internal Communications, Project Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.