Patient Service Rep I - Per Diem Emergency Room 2nd and 3rd shift

Department:

10257 Enterprise Revenue Cycle - Emergency Svcs Reg: Good Sam

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

PATIENT SERVICE REPRESENTATIVE I

Per Diem specifically for 2nd and 3rd shift

2nd shift - 2p-1030p

3rd shift - 10p-0630a
Holiday rotation required

Weekend rotation required

Position Requirements:
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient and outpatient settings including but not limited to the emergency room diagnostic testing and procedures and admissions to nursing units.
 Assist patients from time of presenting for care until hand-off to clinical staff for services.
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our `AIDET` standards.
When creating new registrations for walk-in patients responsible for the identifying insurance coverage the benefits available patient out-of-pocket expenses and collecting co-insurance and co-payments.
Responsible for security authorization and precertification of inpatient and outpatient services.
Responsible the pre-registration and registration accuracy.
Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader.
Required Qualifications:
High School Diploma with 1 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office insurance office hospitality or call center (any industry).
Intermediate math skills acquired through classroom work or through work experience.
Typing 25 WPM.
Basic understanding of web-based systems proficiency in data entry.
Ability to prioritize duties. 
 

Pay Range

$20.40 - $30.60

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.