EGYM Coach

Embark on a Journey of Impactful Adventure

Under the guidance and supervision of the Wellness Director, the EGYM Coach is responsible for conducting EGYM onboardings and generating revenue by cross selling YMCA programs. The EGYM Coach also assists with member retention by providing superior member service which promotes member wellness in a safe and enjoyable environment. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester are conveyed.

Who Are We?

The YMCA of Greater Brandywine (YGBW) was named a 2025 Top Workplace by The Philadelphia Inquirer for a second consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.  

Perks & Benefits

• Free family YMCA membership, including outdoor pools
• Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees
• Babysitting while you work (up to 4 hours per day)
• Generous program discounts on childcare, camp, youth sports, swimming lessons and more!
• 12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire.
• Employee Assistance Program
• Continuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University
• Career development and paid training
• Unlimited referral bonus beginning at $300.00 

What You’ll Do

• Conduct EGYM onboardings. Must convert 10% of the consultations to any revenue generating program quarterly. 
• Actively listen to members and respond promptly and appropriately. Empower members to develop confidence and self-motivation. Provide continuous feedback and guidance to members. 
• Be available to all members regardless of age, gender, race, socioeconomic status, lifestyle, or fitness level. Identify members who may be using unsafe or ineffective techniques and make helpful suggestions. 
• Provide superior and impeccable customer service to members, program participants, and guests. 
• Consistently monitor member participation and provide feedback. 
• Regularly check all equipment to ensure proper maintenance and cleanliness. Report equipment in need of repair to supervisor immediately, follow branch repair procedures, and post “out of order” sign on equipment. 
• Adhere to all YMCA guidelines and expectations which includes but is not limited to providing safe sessions and responding to and reporting any accidents or incidents. 
• Attend all required meetings and training. 
• Maintain all required certifications. 
• Ensure compliance with all YGBW policies and standard operating procedures. 
• Perform other related duties as assigned. 

What You'll Need

• Must be at least 18 years of age and possess a high school diploma or GED. Associate’s degree in health fitness related field preferred. 
• Must have at least 1-year experience in a health and wellness setting and/or personal training certification. 
• Must have working knowledge of all principles of Health & Fitness. 
• Demonstrated ability to work with all ages of individuals and groups at all ability levels. 
• Must possess and demonstrate excellent communication skills, strong interpersonal skills, maturity and must be able to work independently. • Ability to promote or sell health and fitness programs. 
• CPR/AED and First Aid certifications required

Work Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typically, the worker is in an indoor environment, protected from weather conditions but subject to some temperature fluctuations. Assigned projects and events may occur outside throughout the year and will be subject to various weather conditions as needed. Demands include (but are not limited to): Visual acuity, talking, hearing, lifting (up to 40lbs. independently, more than 50lbs. with assistance), walking, stooping, rising, kneeling, crouching, sitting or standing (for sustained periods of time), reaching, pushing, pulling, balancing, climbing, feeling, grasping and other repetitive motions of the hands, fingers and wrists. 

Why You Need To Apply

Not meeting every single requirement? That’s perfectly okay! Research shows that women and marginalized groups are often hesitant to apply for jobs unless they meet all the qualifications. If you’re excited about this role, don’t let a few mismatches in your experience hold you back. We want to see your application! You could be exactly what we’re looking for!