MSP Level III Tech

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Us

TeamLogic IT is a fast-growing managed services provider (MSP) committed to delivering proactive, secure, and strategic IT solutions to small and mid-sized businesses. We’re looking for a seasoned Level 3 Technician who thrives on solving complex problems, leading technical projects, and mentoring junior team members.

What You’ll Do

As a Level III Technician, you’ll be the technical lead for escalated issues and infrastructure projects. You’ll work closely with clients and internal teams to:

• Design and deploy secure, scalable IT environments (servers, networks, cloud)
• Troubleshoot and resolve advanced issues involving firewalls, virtualization, and hybrid cloud
• Lead migrations (e.g., Exchange to Office 365, on-prem to Azure)
• Automate tasks using PowerShell and scripting tools
• Develop and enforce security policies and operational standards
• Mentor Level I and II technicians and guide escalation processes
• Document solutions and contribute to internal best practices

What You Bring

• 5+ years of experience in an MSP or enterprise IT environment 
• Deep knowledge of Windows Server, Active Directory, Office 365, Azure, and networking 
• Experience with firewalls (e.g., SonicWall, Fortinet), VLANs, and VPNs 
• Proficiency in PowerShell and automation tools 
• Strong documentation, communication, and leadership skills 
• Relevant certifications (e.g., Microsoft, Cisco, CompTIA, Azure) are a plus

Why Join Us

• Competitive salary and benefits 
• Leadership opportunities in R&D, advisory boards, and client strategy 
• Career path toward vCIO or Solutions Architect roles 
• A collaborative, client-first culture with a focus on innovation and excellence

How to Apply

Submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to meeting you! Compensation: $85,000.00 - $100,000.00 per year

Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

We’re Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.