Make your mark at the world’s largest HVAC company

Daikin Applied is seeking a talented and eager Digital QA Lead. The Digital QA Lead will help scale our Central Testing organization and drive enterprise-wide QA governance. This role will serve as a critical execution partner to the Sr. Manager – Digital QA, contributing to the vision of centralized, AI-enabled, and automation-first QA across Daikin's digital ecosystem.

The ideal candidate brings a strong foundation in QA leadership across enterprise platforms (Salesforce, Oracle, Workday, etc.) and custom applications. You will lead QA strategy for key initiatives, shape testing standards, and champion quality as a shared responsibility across product, engineering, and delivery teams. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Plymouth, MN - Hybrid

What you will do:

Project & Team Leadership

Lead QA efforts across a portfolio of programs, balancing strategic oversight with hands-on engagement
Serve as a thought partner to product owners, developers, architects, and program managers
Mentor QA analysts and automation engineers; cultivate a growth mindset and foster a quality-first culture

QA Governance & Process Ownership

Contribute to the development, implementation, and evolution of QA standards, best practices, and metrics to ensure consistency across teams and initiatives
Establish and enforce governance around test planning, test case management, defect triage, and release sign-off criteria
Promote risk-based testing practices and ensure traceability to both business and technical requirements

Hands-on Testing & Support

Step in for high-priority testing efforts, including MVPs, escalated defects, or urgent production fixes
Contribute to both manual and automated test design in close collaboration with DevOps and automation teams
Support CI/CD pipeline integrations and drive toolchain rationalization efforts

Test Planning & Reporting

Develop comprehensive test strategies and detailed test plans for complex initiatives spanning enterprise off-the-shelf platforms and custom-built applications
Provide clear, actionable reporting on test progress, defect trends, and overall quality status to stakeholders
Lead root cause analysis and ensure lessons learned are integrated into continuous QA process improvements
Drive adoption of reusable test assets, accelerators, and automated health checks

Tooling & Continuous Improvement

Collaborate with automation and DevOps teams to optimize testing efficiency through integrated frameworks and CI/CD practices
Evaluate and recommend testing tools for manual, automated, and exploratory testing across web, API, and enterprise application environments
Continuously assess QA effectiveness using feedback loops, performance metrics, and structured retrospectives

What’s in it for you:

Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

Bachelors Degree in Computer Science, Engineering or related field
10+ years in software quality assurance; 6+ years in QA leadership roles
Deep understanding of SDLC, Agile, hybrid delivery models, and enterprise test practices
Strong grasp of test case management, automation tooling, and defect lifecycle best practices
Strong understanding of software testing principles, SDLC, STLC, and Agile delivery methodologies
Familiarity with test case management tools (e.g., Azure DevOps, TestRail, Zephyr) and defect tracking systems (e.g., JIRA)
Ability to contribute to both manual and automated testing efforts as needed
Proven ability to lead QA activities across multiple programs or initiatives
Experience establishing QA processes, quality gates, and end-to-end test strategies from the ground up
Strong interpersonal skills with the ability to collaborate effectively and influence across cross-functional teams
Work visa sponsorship is not available for this position

Preferred Qualifications:

Masters Degree in Computer Science, Engineering or related field
Hands-on experience with QA tools such as Selenium, TestComplete, UFT, or Tricentis Tosca
Experience leading testing efforts in cloud-native, custom-built, and integrated enterprise environments
Familiarity with enterprise platforms such as Salesforce, Oracle, or other ERP/CRM systems
Understanding of performance, security, or accessibility testing
ISTQB or other relevant QA leadership certifications

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: 

Multiple medical insurance plan options + dental and vision insurance  
401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
Short term and long term disability
3 weeks of paid time off for new employees + 11 company paid holidays
Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
Paid sick time in accordance of the federal, state and local law
Paid parental leave and tuition reimbursement after 6 months of continuous service
Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage

The typical annual base salary for this position ranges from $100,000 - $166,000 (+ 15-20% bonus) in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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