Sr IT Business Analyst – Case Mgmt System
Mavensoft Technologies
Office
Salem, OR
Full Time
<span><span><span><b><u><span lang="en-in" xml:lang="en-in"><span><span>Job Title</span></span></span></u></b><u><span lang="en-in" xml:lang="en-in"><span><span>:</span></span></span></u> <b><span lang="en-in" xml:lang="en-in"><span><span> Sr IT Business Analyst – Case Mgmt System</span></span></span></b><br />
<span lang="en-in" xml:lang="en-in"><u><span><span>Duration:</span></span></u><span><span> 6 months (Contract W2)<br />
<u>Location:</u> Salem, OR (On site)</span></span></span></span></span></span><br />
<br />
<span><span><span><b><u><span lang="en-in" xml:lang="en-in">Top Skills</span></u></b><b><span lang="en-in" xml:lang="en-in">: Business Requirements Gathering, Process Mapping, Gap Analysis, SDLC, Microsoft Office, Stakeholder Communication</span></b></span></span></span><br />
<span><span><span><b><span lang="en-in" xml:lang="en-in">Job description:</span></b></span></span></span><br />
<span><span><span><span lang="en-in" xml:lang="en-in">We are seeking an experienced <b>Sr IT Business Analyst – Case Mgmt System</b> to support this modernization initiative. The analyst will play a key role in gathering and documenting business requirements, mapping current and future processes, conducting gap analysis, and producing clear, actionable project documentation. The role requires strong analytical skills, effective communication, and experience working within the software development lifecycle (SDLC).</span></span></span></span><br />
<span><span><span><span lang="en-in" xml:lang="en-in">This project aims to replace existing case management and electronic filing systems with a <b>modern, secure, integrated web-based platform</b>. The new system will support online penalty payments, public access to case data, real-time filing updates, robust reporting, automated notifications, and mobile access. These enhancements are designed to improve functionality, user experience, and staff productivity, while reducing late filings through proactive communication tools.</span></span></span></span><br />
<span><span><span><b><span lang="en-in" xml:lang="en-in">Key Responsibilities:</span></b></span></span></span>
<ul>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Collaborate with stakeholders to elicit and document business and system requirements.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Develop process maps, use cases, user stories, and functional specifications.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Conduct gap analyses between current and future state processes and systems.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Support the development of test plans and participate in user acceptance testing (UAT) planning.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Translate business needs into clear, structured documentation for development teams.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Assist in project status tracking, change management documentation, and system evaluations.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Work closely with technical teams and vendors to ensure requirements are implemented accurately.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Participate in regular stakeholder meetings and contribute to project planning and execution.</span></span></span></span></li>
</ul>
<span><span><span><b><span lang="en-in" xml:lang="en-in">Required Qualifications:</span></b></span></span></span>
<ul>
<li><span><span><span><span lang="en-in" xml:lang="en-in">9+ years of experience as a Business Analyst in IT and software development projects.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Proven experience with requirements gathering, process modeling, and gap analysis.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Proficiency in tools such as Visio, JIRA, Confluence, or similar documentation platforms.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Excellent communication skills, both verbal and written.</span></span></span></span></li>
<li><span><span><span><span lang="en-in" xml:lang="en-in">Ability to work independently and exercise sound judgment.</span></span></span></span></li>
</ul>
<span><span><span><b><span lang="en-in" xml:lang="en-in">Preferred Skills & Experience:</span></b></span></span></span>
<ul>
<li><span><span><span><span><span lang="en-in" xml:lang="en-in">Experience in public sector or government technology modernization projects.</span></span></span></span></span></li>
<li><span><span><span><span><span lang="en-in" xml:lang="en-in">Familiarity with electronic filing, case management, or records management systems.</span></span></span></span></span></li>
<li><span><span><span><span><span lang="en-in" xml:lang="en-in">Working knowledge of testing and QA tools and processes.</span></span></span></span></span></li>
</ul>
<span><span><span><b><span lang="en-in" xml:lang="en-in">Education /Certifications:</span></b></span></span></span>
<ul>
<li><span><span><span><span><span lang="en-in" xml:lang="en-in">Bachelor’s degree in information systems, Business, or related field.</span></span></span></span></span></li>
<li><span><span><span><span><span lang="en-in" xml:lang="en-in">CBAP certification or equivalent preferred.</span></span></span></span></span></li>
</ul>
<span><span><span><span lang="en-in" xml:lang="en-in">Email your resume to<u>: </u></span><a href="mailto:usjobs@mavensoft.com"><span>usjobs@mavensoft.com</span></a><br />
<span lang="en-in" xml:lang="en-in">To learn more about Mavensoft visit us online at </span><a href="http://www.mavensoft.com/"><span>http://www.mavensoft.com/</span></a></span></span></span><br />
Sr IT Business Analyst – Case Mgmt System
Office
Salem, OR
Full Time
August 4, 2025