Location:

Technology House Herne Bay West Trading Estate Sea Street Herne Bay

Role: (Junior) Pre-Sales Engineer
Location: Southern UK (near M25) or Northern UK (Manchester area)
Travel Required: Yes
Job Type: Full-time
Department: Field Support Team

Where Fire Safety Innovation Meets Opportunity

As part of EMS Ltd, within the Kidde Global Solutions Commercial Fire Business Unit, you will join a legacy of leadership in fire safety — working with cutting-edge technologies that safeguard lives and property across the globe.
With a recent $10M investment in product innovation, we’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now.

Electronic Modular Services (EMS), a leader in wireless fire detection systems, is looking for a (Junior) Pre-Sales Engineer to join our team. We develop a wide range of wireless fire alarm devices, including smoke and heat detectors, sounders, control panels, and advanced networking equipment. Our technology plays a critical role in protecting lives across the globe.

Joining EMS means becoming part of a global organization with a unique local culture. While we operate at an international scale, we foster a collaborative and inclusive atmosphere—where employees feel supported and connected. We value teamwork, celebrate achievements together, and ensure every voice is heard. This is a great opportunity to make a real impact in a company that blends innovation with a meaningful mission.

If you're looking for a role where your work truly matters—apply now and help us shape the future of life safety technology.

About the Role

We are currently seeking two Junior Pre-Sales Engineers to join our growing Field Support Team at EMS. The primary purpose of this role is to conduct site surveys for customers planning to install our wireless fire alarm systems. These customer-facing roles will work closely with EMS sales and support teams on a regional level.

We are looking to hire one candidate based in the South of England (ideally near the M25) and one in the North (ideally around Manchester). Full training on EMS products and the specific job responsibilities will be provided to successful candidates. Prior experience in a similar technical or pre-sales support role (around 2 years) is preferred.

Key Responsibilities

Conduct site (radio) surveys for wireless fire alarm system infrastructure
Produce detailed survey reports and coverage drawings
Support the sales team by preparing project quotations
Assist with local product roadshows, exhibitions, and customer training days
Support customers with FireCell text programming information
Develop and maintain strong relationships with electrical contractors and fire alarm installers
Identify and support new business opportunities in coordination with the Business Development Manager
Act as a liaison between customers and the EMS Key Accounts team

Requirements

Knowledge of the UK fire detection and alarm industry
Understanding of installation standards (e.g., BS5839)
Full UK driving license
Strong computer literacy (Outlook, Word, Excel)
Excellent interpersonal and communication skills
Willingness to travel within the assigned region

What We Offer

Full training on EMS systems and tools
Opportunities for professional growth in a dynamic, innovative environment
Exposure to leading wireless fire detection technology
A supportive, team-oriented culture

What You Will Gain

25 days holidays plus bank holidays
DC pension scheme
Life Assurance
Employee scholarship scheme
Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

Initial call with our recruitment team
Up to 2 interviews with the Hiring Team

Compensation and Benefits
Individuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees.

Kidde Global Solutions Overview

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Kidde Global Solutions is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.