Documentation Specialist - Operation Support

Responsibilities:

• Working with other members of Operation Support team and other stakeholders, produce/update and publish professional technical documentations – including but not limited to Manuals, Technical Bulletins, Alerts, Procedures, Standards, and other forms of Technical-Based Training (TBT), such as training videos and animations.  

• Process owner of content processing, editing and publishing process – while the owner of the content are the other members of the Operation Support team and other Subject Matter Expert (SME)s   

• Maintain revision control of documents under their charge.

Required Skills and Qualifications:

• Bachelor (or higher) degree in any Science/Engineering discipline – preferred candidate with degree in Technical Writing.

• Minimum 3 years working experience in technical content publication role, utilizing dedicated document publishing software/system.   

• Working knowledge on how to plan, produce, and publish TBT – such as using video, animation, and/or Virtual/Augmented Reality (VR/AR)