Analytics Specialist - Data Insights

Role Purpose

The Analytics Specialist serves as a subject matter expert responsible for delivering data-driven insights and analyses to guide business decisions, identify system performance trends, and develop and execute plans to optimize workflows, improve processes, and enhance operational efficiency. They oversee high-impact projects, act as the primary point of contact for specific focus areas, design performance tracking queries, maintain complex databases, and effectively communicate insights and actionable recommendations to stakeholders.​

Key Accountabilities

• Develop, own, and maintain highly complex data extracts and databases, adhering to specified business and technical requirements.                                                                                                                                                ​
• Design and build performance tracking queries and reports for individual decision support system users.
• Confidently influence business decisions through the entire lifecycle of initiatives, from Test & Learn to execution stages.​
• Primary point of contact for respective focus area and can represent the line manager’s duties if needed and fostering cross-functional collaboration.​
• Champion the design, development, and deployment of advanced reports and dashboards, empowering regional and global teams with self-service analytics tools.​
• Utilize advanced analytical techniques and tools to address business challenges, including statistical analyses where applicable, to derive actionable insights.​
• Effectively communicate findings and provide actionable insights and recommendations to appropriate levels​
• Confidently make decisions, perform day-to-day responsibilities and communicate to stakeholders with minimal supervision required.                                                                                            ​
• Drives own development plan and competent to leading self

Key Skills & Experiences

Education –

Bachelor’s degree in Statistics, Mathematics, Marketing, and other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience.                         ​

Minimum university degree and 3-4 years of relevant experience or equivalent.

Experience –

2 or more years progressive work-related experience working with relational decision-support databases and analytical consulting with demonstrated proficiency and understanding in one or more functions related to the position.  

Technical Skills and Knowledge –

• Enthusiasm for analyzing business trends and performance ​
• Established a strong working knowledge of the different business functional areas and act as point of contact to respective stakeholders​
• Ability to communicate prolifically and be able to influence stakeholder of any level. ​
• Being savvy to use Microsoft Excel and Microsoft PowerPoint will be an advantage. 
• Experience with tools such as Google BigQuery, JupyterNotebook as well as using programming languages such as SQL, Python, etc
• Demonstrated knowledge of Visual Basic scripting techniques, Microsoft Access and Excel functionality to include the use of macros                                                                                                                                                       ​
• Demonstrated experience in a decision-support and data warehousing environment.