Hotel Housekeeper (Caesars New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!  

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere.  Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking

• Discounted Monthly Bus Passes

• Free Team Member Assistance Program

• Team Member Discounted Hotel Room Rates

• Fun and Free Team Member Events

• Discount Program within Caesars Partner Network

• Tuition & Student Loan Debt Repayment Assistance

• First Time Homebuyer Program

• Child Care Assistance Program

• 401k Matching

SCHEDULE: 9AM-5:30PM

ABOUT THE ROLE: We are looking for experienced Hotel Housekeepers who are passionate about creating memorable experiences for guests to join our Housekeeping Team at Caesars New Orleans! If you have the skills to provide friendly outstanding hospitality and a spotless environment for every guest every time, apply today!

MORE SPECIFICALLY YOU WILL:

• Ensure guests have a welcoming and comfortable hotel stay

• Gather special preferences from guests and log into the system to personalize future return visits

• Clean rooms during assigned shift including making beds, dusting furniture, vacuuming carpet and cleaning bathrooms

• Maintain an upbeat and positive demeanor in all interactions as well as maintaining composure in handling difficult interactions

• Change bed linen, dust all surfaces, vacuum, remove trash and dirty linens.

• Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware.

• Ensure all guest amenities are in good condition and placed according to standard.

• Load attendant carts with supplies and keep linen closet clean and organized.

• Complete each room checklist in a timely and efficient manner.

• Familiar with proper use of cleaning chemicals and equipment.   

• Follow safety, security and OSHA guidelines properly.   

• Handle any BBP, Bio-Hazard linens according to procedures.  

• Report any maintenance issue to supervisor.  

• Proper handling of lost/found articles.

• Comply with Louisiana Gaming Commission Regulations and procedures

• Comply with company regulations, policies, and procedures

• Act as a role model to other team member and always presents oneself as a credit to the Company and encourages others to do the same

• Perform all other related and compatible duties as assigned

QUALIFICATIONS:

• Must be at least 21 years of age or older to work at a casino hotel

• At least 3 years of Housekeeping experience preferred.

• Must be able to speak, read and write in English to provide personalized service to guests.

• Ability to work in a flexible schedule; must allow for changes in assignments, and priorities depending on identified needs of the company

• Ability to work independently as well as part of a team

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: 

• Must be able to lift 50 pounds

• Must be able to work with cleaning chemicals

• Must be able to use elevators and stairs frequently and work in a high-rise hotel

• Must be able to push and pull 150-pound carts

• Ability to stand for long periods of time.

• Frequent pushing, pulling, bending and walking.

• May be subject to smoking environment, moderate noise and bright lights.

• Ability to use cleaning products in a safe manner.

• Ability to work as part of a team in an efficient manner.

• Ability to work under time pressure in a disruptive environment.

• High School Degree or GED equivalent preferred.

GAMING PERMIT: N/A

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. 

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. 

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.