Contract Management Executive

Responsibilities:

• Set up customer contracts in the system for billing, including rental and service agreements in accordance with agreed terms and timelines.
• Generate invoices and credit notes for lease, rental, or outright sales, ensuring completeness and compliance with internal controls.
• Handle customer enquiries and resolve billing issues or disputes.
• Process contract changes including terminations, renewals, or updates to customer or contract information.
• Support Account Managers by providing timely and accurate information with on contract. Status and billing details throughout the sales cycle.
• Prepare regular and ad-hoc reports related to contract and billing activities.  
• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned
• Coordinate and liaise with internal teams such as (Sales and Finance, ) to ensure contract accuracy and alignment with customer agreements.
• Support internal and external audits by preparing and providing required documentations.

 

Requirements:

• Minimum 1 - 2 years of experience in contract administration, billing, or customer service  (fresh graduates with relevant experience may apply).
• Diploma or Degree in Business Administration, Finance, or equivalent.
• Exposure to a shared services experience or multinational environments is an advantage.
• Proficient in Microsoft Office (especially Excel & Outlook).
• Proficient in ERP systems (e.g., Oracle) is an advantage.
• Strong communication with internal stakeholders.
• Great attention to detail and strong organizational skills.
• Proactive and solution driven.
• Team player with a positive, proactive attitude.
• Ability to multitask and thrive in a fast-paced environment

About Us
FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.