Billing Executive

Responsibilities:

• Generate customer invoices and credit notes accurately based on meter readings and contractual agreements.
• Respond to customer inquiries and resolve billing-related issues on timely manner.
• Handle billing disputes professionally and ensure timely resolution.
• Process contract terminations for removed or discontinued machines and update billing records accordingly.
• Support Account Managers by addressing pre- and post-sales billing queries.
• Update and maintain customer address and billing records, ensuring data accuracy across systems.
• Administer service contracts and support billing system updates.
• Document and monitor GIRO applications, including customer follow-up as needed.
• Provide support on other ad hoc billing-related tasks.
• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned. 
• Support internal and external audits by preparing and providing required documentations.
   

Requirements:

• Minimum 1 – 2 years of relevant billing experience.
• •Diploma and Degree in Business Administration, Finance, Accounting or equivalent. Fresh graduates with relevant experience may apply.
• Exposure to a shared services experience or multinational environments is an advantage.
• Good understanding of accounting principles and billing process.
• Strong communication with internal and external stakeholderss.
• Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle)
• Team player with a positive and proactive attitude.
• Great attention to detail and excellent organizational skills.
• Ability to multitask and perform well in a fast-paced environment.
• Proactive and solution driven.
• Good documentation and reporting skills.

About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.