Product Owner

Aspire Software is looking for an Product Owner - for a fixed term of 6 months, with the possibility of extension. to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

About the Role:

• Be the Voice of the Customer and work to establish strong relationships with both internal and external customers.
• Foster a collaborative environment working alongside other Product Owners, Sales and Marketing to understand the value of our Product to both existing and potential customers.
• Own your area of the roadmap identifying new features, products and opportunities to improve our understanding of the market and competition.
• Perform the role of a business analyst and product owner in a SCRUM based SaaS development organisation.
• Gather, understand and document requirements, working closely with Tech Leads to identify solutions and the design team to produce customer facing prototypes.
• Maintain the order of the backlog with responsibility for prioritization of strategic business goals, customer feedback, technical debt and product defects based on business value.
• Run beta and pilot programs with early-stage products and samples.
• Balance and deliver value through both short-term goals and long-term vision.
• Collect and analyse usability studies, market research and user feedback to identify and recommend future product enhancements and market opportunities through our Product Board.
• Promote, strengthen and continuously improve the product management discipline within our business.
• Contribute to the success of your squad(s) by being an active participant in all ceremonies.
• Respect and empower your squad’s ability to become self-organising and create its own plan of action for each release.

Requirements

• A product evangelist with the ability to understand the big picture on how digital products and services can bring benefit to clients in Commerce across Charities, Non Food retailing and Visitor/Attractions.
• Documenting the opportunity, client and consumer benefit and features of a new product/service offering.
• A commercially driven digital product entrepreneur who has embraced agile principles and understands the true value of delivering small updates frequently to drive customer satisfaction and value.
• Can manage and prioritise the backlogs and work with extended teams to meet delivery expectations.
• An industry aware professional who keeps up with commerce trends understands retail vendor/manufacturers and tracks competitors offerings to exceed our clients and their consumers expectations.
• A digital native who understands the changing world of retail and how mobile apps, marketplaces, social selling and web commerce help compliment and enhance the physical experience.
• Understands and works with architects, software engineers and quality teams to deliver unique solutions.
• A diligent analyst who can take many feeds of data and convert this into information to form concrete decisions around product opportunity and benefit and working with our data analysts and scientists to drive insight driven product opportunities.
• A savvy digital consumer who can understand retail user and consumer buying personas and when faced with websites, apps and other ecommerce environments can articulate how they can be designed, created and evolved to provide unique value propositions.
• A technologically capable individual who has had exposure to ecommerce environments including but not limited to some of the following Shopify, Magento, WooCommerce, Salesforce, BigCommerce etc. with a keen understanding how they support customer’s online journeys.
• A game changer who can see opportunity in a business problem and identify a digital solution, working with designers, engineers and data analysts to create value propositions across all platforms.
• And finally, a passion for consumer satisfaction, with insight and understanding of customer journeys and how they can be evolved to personalize and enhance the buying experience.

Other skills

• Empathetic Self Aware Team focused Service orientated
• Innovative & Passionate An excellent communicator (Happy to present to internal teams and customers frequently)
• Analytical and a good problem solver
• Proven ability to influence cross-functional teams without formal authority
• Focused on the importance of a good user experience, and a customer-obsessed ethos
• Your Qualifications… Minimum of 3-5 years’ experience as a Product Owner in a hybrid environment.
• Ideally Bachelor’s degree or equivalent in a relevant subject.

You’ll work with

The role of the Product Owner will work closely with other product owners and the Agile Delivery Team. The role will also see close interaction with other colleagues in Sales & Marketing, Service Delivery, and Customer Support; and not to mention our customers.