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EDI Analyst

Softgic.com

Office

FLORES, Guatemala

Full Time

At Softgic, we work with the most creative individuals, those who build and love what they do, with a 100% attitude, because that’s our #Cooltura. Join our mission to make life easier with technology and be part of our team as an EDI Analyst.

Compensation:
USD1.2K - 1.55K/month.

Location:
peten, Guatemala City, Guatemala.

Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy:
  • Deliver quality products and services.
  • Achieve the satisfaction of our internal and external clients.
  • Encourage in our team the importance of training to grow professionally and personally through development plans.
  • Comply with the applicable legal and regulatory requirements.
  • Promote continuous improvement of the quality management system.
What makes you a strong candidate:
  • You have 2+ years of experience in billing.
  • You are proficient in EDI 834, email management, information technology, and Troubleshooting
  • English - Conversational.
Responsibilities and more:
  • Manage multiple ongoing vendor integrations for customers, ensuring successful data exchange.
  • Communicate and follow up frequently with vendors to ensure smooth integration processes.
  • Ensure timelines and expectations are met with internal requesters and vendors.
  • Monitor integration processes, troubleshooting and resolving issues.
  • Maintain documentation of integrations, progress, and issues.
  • Follow internal processes using tools like HubSpot for tracking.
  • Continuously improve processes based on feedback from teams and vendors.


Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum of 2 years of experience in billing, IT, or a technical role.
  • Strong quantitative and analytical skills.
  • Strong communication and email skills.
  • Highly organized with the ability to manage multiple tasks efficiently.
  • Electronic Data Interchange (EDI) experience (preferred, but not required).

Benefits

  • We're certified as a Great Place to Work.
  • Opportunities for advancement and growth.
  • Paid time off.
  • Formal education and certifications support.
  • Benefits with partner companies.
  • Referral program.
  • Flexible working hours.


EDI Analyst

Office

FLORES, Guatemala

Full Time

August 5, 2025

company logo

Softgic