INTERNAL OAG - Crime Victim Services | Accountant I | 25-0708 | CURRENT OAG EMPLOYEES ONLY

GENERAL DESCRIPTION

The Crime Victim Services Division of the Office of the Attorney General (OAG) is seeking an Accountant that reviews  medical bill claims for the Payment Operations Section. Work involves reviewing medical bills for completeness and accuracy for payment processing and payment research deals directly with medical service providers and victims of violent crimes.  
 
This position may be eligible for telework up to three days per week once trained. Employees must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

Flexible work arrangements, to include flexible work schedules and/or telework, may be considered relative to business need after training.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas.  As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law.  OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

• Prepares medical bills for cost containment; reviews medical bills for accuracy and compliance with agency policies and procedures and with state and federal statutes; reviews expense codes assigned to payment and ensures claim limits are not exceeded.
• Reviews medical bills for available collateral sources of payment, including health insurance plans and gathers and reviews submitted explanation of benefits for compliance with agency policies and procedures and with state and federal statutes
• Performs Medicaid lookups to determine coverage dates and coverage type and reviews medical bills to determine Medicaid coverage for services rendered
• Review Current Procedural Terminology (CPT) medical codes for the purposes of determining services billed and requesting additional information for cost containment.
• Prepares written requests and performs any necessary follow-up procedures for information requests from medical providers and crime victims
• Responds to routine and special inquiries from medical providers and crime victims regarding claim status and provides payment status
• Corresponds with claimant and vendors; assists with researching and reconciling accounting discrepancies within the claim; and reports findings
• Enters bill data information into the bill processing system necessary for automated and manual payment vouchers
• Returns medical providers and victim phone calls within 24 hours, concerning payment status and bill processing; serves as the primary contact for victims on medical bills, answers Medical Provider inquiries on cost containment of bills according to state and federal regulations
• Performs claim file audits
• Performs related work as assigned
• Maintains relevant knowledge necessary to perform essential job functions
• Attends work regularly in compliance with agreed-upon work schedule
• Ensures security and confidentiality of sensitive and/or protected information
• Complies with all agency policies and procedures, including those pertaining to ethics and integrity
   

MINIMUM QUALIFICATIONS

• Education: Graduation from high school or equivalent
• Experience: Two years of full-time experience working in the following (or closely related) fields: accounting or high-volume claims processing, medical billing, or criminal justice; may substitute sixty hours from an accredited college or university on a year-for-year basis.
• Experience: using Windows software application
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Ability to receive and respond positively to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
• Ability to arrange for personal transportation for business-related travel
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to lift and relocate 30 lbs.
• Ability to travel (including overnight travel) up to 5% 

PREFERRED QUALIFICATIONS

• Other Language: Ability to proficiently read, write, and speak Spanish
• Experience: Experience working with a state agency, in a crime victims or medical office or billing related field.

TO APPLY  

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at   

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER