Automations Engineer-IT Department

JOB PURPOSE

Lead the Automations and Innovations for the bank utilizing Microsoft Platforms and other development tools approved by Group Technology

This will require the use of Microsoft Power App and other Scripting tools to build innovative solution following.

• Solution development
• Solutions documentation
• Solutions deployment and user training 
• Soliciting user stories and Business requirements

Lead in the sourcing, training, and deployment of Microsoft Automation resources for the Automations and Innovations unit 

Assists the Head of Automations Unit in any other roles that will be assigned.

 

KEY RESPONSIBILITIES

1. Lead the application development, testing and deployment of solutions on Microsoft platforms.
2. Arrange for user training and user acceptance tests for solutions
3. Maintain business applications built using Microsoft Power Platform tools, Scripts and other technologies
4. Handle the collection and documentation of user requirements
5. Handle the development of database tables, views, and stored procedures
6. Designing, developing, and testing applications in accordance with established standards
7. Participating in the maintenance and debugging of Microsoft Power Platform PowerApps, Power Automate workflows and custom coding
8. Analyse and resolve application or system problems
9. Providing technical expertise to project teams, and other departments for the resolution of complex policy and/or operations issues
10. Applying analytical, interpersonal skills and experience to operations and customer issues
11. Collaborating with and following the direction of Project Managers, Architects, Consultants, and Developers
12. Arrange meetings with stakeholders to review ongoing initiatives
13. Support the other development team with Design, analytics and Database setup
14. Transition completed automations to the Applications unit for support
15. Support other applications of the bank as assigned by the head of department of his/her representative

 

JOB CONTEXT

The Team Lead for Automation and Innovations (Microsoft PowerApps and Automation Platforms) will work with our development team to write and maintain Microsoft Power Platform solutions. He or she must have a good understanding of software development and the software development life cycle. He or she must be proficient in working closely with small teams of technical individuals to produce excellent quality solutions while focusing on code reusability and flexibility of solutions. Significant responsibilities include designing, developing, and implementing Microsoft Power Platform Solutions including Microsoft PowerApps, Microsoft Power Automate, Microsoft Power Pages and Microsoft Azure.

The Team Lead (Microsoft PowerApps and Automation Platforms) is part of a unit whose objective is to develop high-quality automations that are aligned with user needs and business goals.

 

KEY SUCCESS FACTORS

• Show a good understanding of user requirements 
• Have key decisions inn user engagements properly documented
• Understand, document and map out automation requests
• Be able to identify and demonstrate the Business value in Automation requests
• 100% execution of requests within agree timelines 
• 100% documentation of all completed processes
• 100% transition of completed development into operations

 

DELIVERABLES

 

• Automation requests are picked and resolved within SLA
• Good analysis and design of solutions
• Documentation of entire process
• Communication at regular intervals to Stakeholders

 

SKILLS REQUIRED

Background/experience  

• Degree in Mathematics, Information systems, Computer Science or any other relevant field
• Agile Project management methodologies 
• Experience in software development and scripting.
• Knowledge of Microsoft PowerApps / Dynamics 365 (model driven apps)
• Experience with Microsoft SharePoint
• Experience in Report/Dashboard design and configuration
• Experience with Microsoft Power BI (Business Intelligence) or equivalent reporting tool
• 4 years’ experience minimum in a related role

 

 

COMPETENCIES AND BEHAVIOURS

 

• Basic programming knowledge on HTML, JavaScript (or any scripting language).
• Able to design technical specification documents 
• Experience developing and consuming APIs.
• Experience with Agile development methodology.
• Understanding of workflow-based logic.
• Strong attention to detail and analytical skills.
• Superior time and project management skills.
• Ability to present technical details to non-technical audiences.
• Excellent problem solving/analytical skills and complex troubleshooting methods.
• Ability to work through ambiguous situations.
• Excellent presentation, verbal, and written communication skills.
• Self-motivated, able to work independently, and able to take initiative without always being directed.
• Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects.